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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was ok Description said breakfast was offered but there was no breakfast. Dresser drawers were busted and didn't shut properly. When we arrived, we were given a one bed room, even though we booked a 2 bed room. Front desk person tried to argue that we booked a 1 bed room, but finally made it right.
Business response:
Thank you for the review. Although you faced issues with the suites at the time of check-in, we are happy it was resolved to your satisfaction while you were here. However, we are sorry for the disappointment you had with the dresser drawers and our grab-and-go breakfast. We will share your feedback with the appropriate team to ensure a better experience going forward. We value your feedback and hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel M... read more
Very friendly and very clean was a pleasant stay. Would love to come bck
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
I will stay again as soon as possible. Thank you for everything.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was close to the hospital.The staff was curtious
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to you liked our proximity to the hospital and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The property was amazing and staff was great! The 2nd shift woman was amazing
Business response:
Thanks so much for calling attention to our dedicated team at Extended Stay America. Our main focus is to ensure the comfort and satisfaction of our guests, and we are delighted we achieved that goal while you were staying with us. Your compliments will be shared with the team so they know their efforts are appreciated. Thank you for your kind words, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 3.3 star rating with 1,824 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.