This profile has been claimed by the business owner or representative.
Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled of smoke, replenishment of towels was a hassle. Was not like when we stayed there 15 years ago
Business response:
Zoe, thank you for choosing to stay with us again. We are sorry for the smoke smell you encountered this time. On rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
The property was decent for the price you pay, definitely could use some updating within the rooms. The staff was great! No overall issues
Business response:
Thank you for selecting our hotel and sharing your evaluation. While we are glad you liked our courteous associates and had an overall comfortable stay, we regret you were not happy with the overall condition of our property. We hope you will allow an opportunity to host you in the future. Sincerely, Hotel Management
The room was clean but very the furniture is very outdated and rundown. The beds and pillows were good,
Business response:
Thank you for being our guest. We are happy to know you slept well on our comfortable bed and liked your spotless suite. However, we are sorry for not meeting all of your expectations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 3.3 star rating with 1,824 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.