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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very nice and accommodating! Keep up the good moral and work!!
Business response:
It is nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
It was just ok. But the staff was very friendly, courteous and quick to help.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad your overall stay was pleasant, and you liked our friendly staff. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
I had to be moved to a 2nd room because of smoke odor and the 2nd room smelled like smoke also just not as bad as the 1st one. There where no plastic cups in the bathroom or an ice bucket. The staff was very friendly and helpful.
Business response:
Ben, thank you for sharing your thoughts about your recent stay. We apologize for the difficulties and the smoke odor in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room. On a positive, we are happy you liked our courteous associa... read more
It is OK The service is great. I love the guy behind the counter. That being said, the breakfast is lacking in the extreme. And the place needs updating.... But it is not bad.
Business response:
Michael, thank you for being our guest. We're glad to know you were pleased with the service provided by our front desk associate, but we're sorry for the not meeting your expectations with our grab-and-go breakfast and for your disappointment with the overall condition of our property. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Hopefully, we will have the opportunity to make it up to you on the next visit. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 903 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.