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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was decent. The bed was comfortable and everything worked.
Business response:
Dear Jeffrey, Thank you for taking the time to connect with us about your time at our hotel. It is great to know you were pleased with the majority of your visit and liked our comfortable beds. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
It was nice for a city hotel. It was clean but had a smell.
Nice place friendly staff no coffee bar in room but has grab and go breakfast
Business response:
Dear Rosanna, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly staff, and it's nice to know that our grab-and-go breakfast met your expectations. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon at the location you liked! Sincerely,Hotel Management
The room had cigarrette smell , very strong
Business response:
Dear Carolina,We sincerely apologize for the unpleasant conditions you encountered in your room. This is not the experience we want for our guests, and we understand how uncomfortable this can be. Please note that although our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Maintaining a clean, fresh, and up-to-date environment throughout our hotel is a top priority for us, and we are constantly working to improv... read more
Our check in person was not friendly at all, we don't know why you all needed both of our ID's, we don't know why you needed the reason for our stay, I can't tell you when the last time we stayed at a hotel that didn't have a hair dryer, the iron did not work, the bed was supposed to be a queen, but pretty sure it was a double.
Business response:
Dear Robyn, Thank you for sharing your experience with us. We are sorry for the issues you had with one of our associates. We take these reviews seriously, and our team is evaluating your feedback to ensure these concerns are not repeated. While our policies are designed with security and service in mind, we understand your frustrations with additional questions and regret disappointing you. We appreciate your feedback regarding the bed size, hair dryer, and iron and apologize for any inconvenience caused; please know our fr... read more
Property was fine, nothing to write home about, staff was very very limited. No one there in the morning at all, there were a stack of room keys just left at the desk . No breakfast available, even through it was advertised.
Business response:
We do apologize for the assumption that's our staff is limited and that no one is here doing the morning. We have staff 24hrs. Our staff doesn't stay at the front desk they have walk threws and security checks to do. Breakfast waa set up and emptied multiple times and filled multiple times. The stack of room keys left at the desk is where guest that do not require receipts leave there keys. Our staff carry cordless phones with them when they are not at the desk place the sign that says for immediate attention please dial zer... read more
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,387 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.