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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room
Clean room friendly staff
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean and our staff friendly. Providing a welcoming atmosphere along with high standards of cleanliness is very important to us, and your kind words are truly appreciated. Feedback like yours motivates our team to continue delivering consistent and attentive service to every guest. We are grateful that you chose to stay at Extended Stay America and value your support. We look forward to the opportunity to... read more
Quiet walkable to campus lots of food options
This is one of the most affordable hotels around Liberty University and definitely the closest. It's super convenient to the campus especially the football field. However, it meets the classic idiom you get what you pay for. Be aware it is a pet friendly hotel, ie there was one or two small pieces of dog food on the floor that were missed by the cleaners. The room was fairly clean, enough to meet my cost based standards but did not meet my wife's standard. For me, the sheets were clean and the bed was well made. Sheets and t... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We are glad you found our location convenient to Liberty University and appreciated the affordability, clean sheets, and comfortable bed. We sincerely apologize for the issues you encountered, including missed pet-related debris and chewed gum on the headboard. We also regret for the unhelpful interaction at check-in regarding your key. Your observations about cleanliness, staff friendliness, and pet accommodations are extremely important, and we will address these ar... read more
Checked in late night staff was a little rude didn’t have any cups had to go ask and she was not pleased to have to get them for me.
Business response:
This guest checked in after the lobby had closed, she was drunk and loud. She kept talking about how things has changed as far as rules even though she hadn't stayed here in years. Her words she kept saying repeatedly. There was no issue about getting her the cups the issue was her banging on the lobby gate trying to get someone's attention. That was the issue.
kitchen had no plates, no pot, spoons and forks, hot water mugs. Kitchen was absolutely empty! It took 15-20 min to obtain some kitchenware to prepare late meal for ourselves. It would be right to provide some tea/sugar/solt/paper. All hotels and motels provide it on the regular basis.
Business response:
Dear Guest, We sincerely apologize that your kitchen was not equipped upon arrival and that it took extra time to provide the necessary items. We understand how inconvenient this was, especially when preparing a late meal. While our kitchenware is available upon request, we recognize the need for faster service and clearer communication. Your suggestions regarding basic items like tea and sugar are appreciated and will be reviewed. Thank you for helping us improve. We hope to serve you better on your next stay. Sincerely Hot... read more
Great room
Business response:
Dear Guest, Thank you for sharing that you enjoyed your room — we are thrilled to hear it made your stay a positive one. It is wonderful to know your time with us was comfortable and relaxing. Everyone at Extended Stay America truly appreciates your feedback and looks forward to welcoming you back whenever your travels bring you through the area again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.6 star rating with 2,258 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.