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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was delayed 2.5 hours due to system being down Not ft desk fault, just factual Interior of bathroom flooring was buckling around tub area showing significant mold
It great friendly staff very nice people clean rooms house keepers are really helpful my overall stay was very nice😊
Business response:
Jmeco, thank you for taking the time to share your impressions of Extended Stay America. We are happy you loved many aspects of our hotel and found your suite comfortable and clean. We are also thrilled to read your comments about the great service you received from our staff, especially the housekeeping team, and how they exceeded your expectations. We will enjoy sharing your compliments with them as it will surely put a smile on their face. Thank you once more for your review, and we look forward to your next visit! Sincer... read more
Excellent service and great company from employees.
Got roaches need a refund It was cool until I seen roaches really want a refund
Business response:
Tony, thank you for posting a review of your recent stay with us. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We encourage you to try us again as we are conf... read more
Couple’s Escape Weekend We really liked our stay at ES. The personnel were very nice and helpful. We will stay there again in the future. We liked the kitchenette with full frig and 2 stovetop burners to cook our own food.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with our well-appointed accommodations with a fully-equipped kitchenette and that you had a pleasant stay overall. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.3 star rating with 1,254 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.