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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything great
Good
Business response:
Dear Kenneth, Thank you for including Extended Stay America in your travel plans. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Minor issues Disappointed with the lack of breakfast choices and we had quite a few ants in our room. No problems with the staff, however. All very nice.
The room itself is alright. A little outdated. If you need to work remotely forget it. The internet was slow and intermittent daily.
Business response:
Dear Lance, It is good to know you had a satisfactory time with us. However, we are sorry for not meeting all your expectations. Our guests count on continuous access to our complimentary Wi-Fi; therefore, we apologize for the short service interruption during your stay. Our technical team is already at work and fixed the concerns. Please return and enjoy the hotel experience the way you want. Sincerely,Hotel Management
Overall, the hotel was good. Check-in was easy and fast. The room had a small kitchen in it. The sheets were clean and the bathroom was clean. I liked that they provided plenty of towels. We chose the hotel because of the location. There were a lot of restaurants to choose from and places to shop.
Business response:
Dear Jamishela, We appreciate your positive feedback about your stay at Extended Stay America. We are glad the check-in process was easy for you and that you found the small kitchen in your room convenient. Cleanliness met your expectations, and ample towels were provided for your comfort. Our location offers nearby restaurants and shopping, making it a convenient and accessible stay. Thank you for choosing Extended Stay America, and we look forward to welcoming you back.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 3.4 star rating with 1,928 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.