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Extended Stay America - Memphis - Germantown West

4.4
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

6325 North Quail Hollow Road, Memphis, TN, 38120, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,280 reviews
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Johnathan's profile image
Johnathan 
8 years ago

The Place in the M The room and amnesties look nice and relaxing. A calm atmosphere kept the mood chill and our time was lovely. 

Anonymous's profile image
Anonymous 
8 years ago
Margaret's profile image
Margaret 
8 years ago

Very satisfied Very clean, staff very friendly. Beds very comfortable. Needed close to hospital in a safe neighborhood with reasonable prices. I was surprised about $100.00 refundable deposit but you do get it back. Full size frig, microwave and stove top. Dishes available on request. 

Business response:

It is so rewarding to see that you enjoyed your stay. It is great to see you favor your accommodations and that our staff was friendly. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Anonymous's profile image
Anonymous 
8 years ago
Anonymous's profile image
Anonymous 
8 years ago

Loved it was great!!!! Staff was amazing and they were very helpful. The room was nice, clean, and the bed was amazingly comfortable!!! 

Business response:

We thank you for such kind words in your review. I am more than pleased to read how accommodating your staff was and the high-level of comfort you experienced in your room during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Trixie's profile image
Trixie 
8 years ago
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William 
8 years ago

The hotel was great but you have to take out your own trash and they don't come change your bed linen which there is a charge for that and they don't have a complimentary breakfast 

Business response:

Thank you for taking the time to write a review. I'm sorry you had issues with some of our policies. Despite this, I am glad you had a great stay. Also, we do exchange linens and towels at the front desk for free. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
8 years ago

The staff was wonderful!! I have stayed in many hotels over the years; I will only stay at this one in Memphis! 

Business response:

We appreciate your kind words in your review. It is pleasing to know we were able to provide you with an excellent stay without any issues and that our staff was accommodating. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Chris's profile image
8 years ago

Great for long stays / bring your own stuff! Generally a nice place. No "real" complaints. I wish there had been an extra blanket somewhere w/o having to ask for one. Since it had a kitchen, it would have been nice if there were a few paper towels, maybe a cup, a bowl, a plate, a fork a spoon. And since I didn't see an ice machine in the hallway or anywhere, it would have been nice to have one ice tray for the freezer. I'm guessing the name "Extended Stay" implies that you may be staying for weeks and you should bring all y... read more

Frequently asked questions about Extended Stay America - Memphis - Germantown West

How is Extended Stay America - Memphis - Germantown West rated?

Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews. 

When is Extended Stay America - Memphis - Germantown West open?

Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.