Extended Stay America - Memphis - Germantown West

Niek 

on Expedia

8 years ago

redelijk hotel voor 2 overnachtingen prettig 

Anonymous 

on Expedia

8 years ago

the Hotel facility Location was great for my business purposes and this hotel was appropriately priced compared to amenities and living comfort. Too, this hotel provided adequate parking spaces. 

Anonymous 

on Expedia

8 years ago

dra Overall it was a great stay, the main problem was the cleanness. 

Anonymous 

on Expedia

8 years ago

Wonderful staff, not good on amenities. Waited for strict check in time of 3 but had to wait 45 more minutes for cleaning. No coffee maker, dishes, silverware, paper towels, no ice, no amenities of any kind and terrible offerings of 'grab and go' breakfast. 

Richard 

on Expedia

8 years ago

Ok hotel Very basic hotel. Advertised kitchen and breakfast but kitchen has zero utensils, plates, cups etc. You can go to the front desk and sign them out but not convenient. Breakfast is a "Grab and go" meaning there is coffee and hot water and instant oatmeal, some snack bars and cellophane wrapped muffins. This is in no way breakfast. Even though I prepaid the room through Hotels.com, when you arrive they want another $100 deposit which you don't get until after you depart and 3 days later I still don't have it. 

Anonymous 

on Expedia

8 years ago

Basic room with kitchen and no cooking utensils. Basic room with kitchenette. No utensils provided for cooking except at additonal costs. Bring your own. Nice sized refrigerator. Comfortable. Noise only came from door latch closings by the guests. Quiet location, tucked away from main road. Decent lightning. Clean bathroom. The breakfast was very, very minimal and it was frequently out of coffee and/or some type of food. Food was only carbs. A few door hardware issues need to be addressed or fixed. No housekeeping unless u p... read more

Drew 

on Expedia

8 years ago

Fine, but not very detailed and thorough staff. Front desk staff are usually unresponsive to phonecalls, but always pleasant in person. For work I stay in this hotel at least 3 nights a week the past 2 months. Numerous times there is no TP, not enough towels, No working internet, no toiletries, just really basic housekeeping is not thorough. They don't have an ice machine, which is fine I guess, but it would be convenient. Overall the rooms are fine for work trips. Theyre cleaner, more comfortable, and feel better for the pr... read more

Anonymous 

on Expedia

8 years ago

Ok stay Stay is ok for overnight. Horrible smoke smell in room which I was given a non smoking rom. Liquor can in hallway. Area seemed safe for most part