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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine, but not very detailed and thorough staff. Front desk staff are usually unresponsive to phonecalls, but always pleasant in person. For work I stay in this hotel at least 3 nights a week the past 2 months. Numerous times there is no TP, not enough towels, No working internet, no toiletries, just really basic housekeeping is not thorough. They don't have an ice machine, which is fine I guess, but it would be convenient. Overall the rooms are fine for work trips. Theyre cleaner, more comfortable, and feel better for the pr... read more
Business response:
Thank you for taking the time to share your experience. Please accept our apologies that you were inconvenienced during your stay, especially due to the lack of toiletries. We are sorry for this issue, but are happy to know we provided you with a comfortable room at an affordable price. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Ok stay Stay is ok for overnight. Horrible smoke smell in room which I was given a non smoking rom. Liquor can in hallway. Area seemed safe for most part
Good place It was decent and convenience
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you received convenience by staying at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Friendly staff. Clean property.
Business response:
We appreciate your comments. It is good to know that our staff made a positive impression and that you valued the cleanliness of our facilities. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
avg rooms, but clean hotel location is far east side, clean basic , hot water and coffee,& pkg roll for breakfast.
The hotel itself and the rooms were clean, functional, and modern. The neighborhood is especially nice. My only complaint is with the staff. When I walked in to register, I waited in the lobby for at least five minutes before anyone appeared to help.
Cheap, but our room was a bit dirty Cheap, but our room was a bit dirty. E.g. there were big balls of hair and piles of dirt in the bathroom. The continental breakfast was crap, just some granola bars and pre-packaged muffins.
Convenient and clean hotel Decent room for the price. The kitchenette was a really nice addition. Wish there was a coffee maker and blow dryer in the room. The facility also had a laundry room, which was nice.
Convenient, Clean and Comfortable Nice and convenient. Quiet comfortable room. All the basics provided. Very amiable staff. Would stay again, for sure.
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.