Extended Stay America - Memphis - Germantown West

Lisa 

on Expedia

10 years ago

..... The fridge was locked shut. There was water also coming from the bottom of the recriderator. Other than this, the stay was sort of decent. 

Joan L 

on Expedia

10 years ago

Great night - wish I had been able to stay longer. Stayed one night on way through from Columbus, Ohio, to Austin, TX. While not a 5-star hotel, staff were warm and wonderfully helpful. Room was most comfortable. I could bring in food to refrigerate and to microwave, and cabinets were spacious. If I had been staying a while in Memphis, I would want to stay here for sure. 

Joan L 

on Expedia

10 years ago

Started hard but got wonderful Had a major problem checking in. Hotel system did not show my Hotels.com reservation. Bianca got me a room and Mike worked out the details the following morning. Then when I came back through 4 days later, I called in advance and was told again that the Hotel system did not show my Hotels.com reservation. So I called Hotels.com and they called the hotel and then all was well. Bianca and Mike were STELLAR!! 

cheryl 

on Expedia

10 years ago

Welcomed Stay We enjoyed staying in a hotel that was very comfortable from the staff to the room accommodations. 

Shernett 

on Expedia

10 years ago

I liked the room. It was clean and we had what we needed: WIFI, iron, etc. We also had use of a phone and we could prepare food if we wanted to. 

Anonymous 

on Expedia

10 years ago

Great staff at front desk! Great front desk staff. They were friendly and always asked if everything was alright and if they could do anything else!