Extended Stay America - Memphis - Germantown West

Anonymous 

on Expedia

16 years ago

I would recommend to a friend... I have to say that although the amenities are minimal, I enjoyed my stay at this hotel. The staff was great. Answered any questions I had and were always friendly. I could not ask for a safer and more accessible location. A short ride to any major attraction. Great area restaurants as well. Must try Osaka Restaurant for some great Japanese food. I would definitely stay here again if ever I make it back this way. 

Anonymous 

on Expedia

16 years ago

Nice hotel with good location I enjoyed my stay here, the staff was very accommodating, due to having to change rooms because of a loud refrigerator in my original room, and was overall friendly. This hotel is located in a nice and safe part of Memphis, off Poplar Ave, which has numerous stores and restaurants, and about a 20 minute drive (non-highway) and 10 minute drive (highway) to downtown Memphis. 

John 

on Expedia

16 years ago

Good location, good price Title says it all 

Anonymous 

on Expedia

16 years ago

Fair hotel for the price. The hotel provided what we needed for a short overnight stay, and that's about it. The bed was not very comfortable, the room lacked towels, etc. The kitchenette was pretty bare bones, and a few of the outlets did not work, so we had to brew coffee on our nightstand. The location was ok, quiet and nearby shopping and coffee. It is what is expected for under $**.** a night, definitely nothing more. 

Olivia 

on Expedia

2 days ago

The staff was rude 

David 

on Expedia

a week ago

The TV didn't work and they could do a little more than cleaning the room every other week 

Makale 

on Expedia

a week ago

There is no breakfast. It's just bad coffee. And check under the bed for trash. 

Amanda 

on Expedia

a month ago

The hotel had talked with me about my reservation earlier that day but since we didn't arrive until after midnight, they cancelled my room and charged my card. I was so irate and confused and No refund. 

Barrett 

on Expedia

a month ago

Rip Off - no room by Extended Stay Water damage to rooms left me without a place to stay. That can happen. The problem is that my pre-paid reservation has still not been refunded. I took a photo of the computer screen at the front desk showing they had cancelled my room. I sent this to a Hotels.com supervisor via their Chat feature. They said that this wasn’t sufficient because it’s on the hotel’s internal system - no kidding! Hotels.com says the hotel requires a written inquiry from them and then they confirm the room was u... read more