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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel. Decent hotel. The customer service was great. Keith was professional. I got a non-smoking room, however I could still smell a trace of smoke. Convent location next to all of the great shops in the area.
Fine in a tight spot. Booked this as a last minute stop when we had to get off of the road due to weather. That’s the only reason I would stay here again. Although, the front desk person was really awesome and they do let you have pets in the room.
Business response:
Deborah, thank you for sharing your feedback with us. Although you liked our courteous associates and pet-friendly feature, we apologize for not meeting your expectations. We hope you will reselect us and allow us to host you on a future date. Sincerely, Hotel Management
The facility was clean and close to all the shopping stores and restaurants. Desarah, one of the Front Desk Managers, was so helpful and friendly.
Business response:
Thank you for writing a review of your stay at Extended Stay America. We are thrilled to read you liked our well-maintained property and that you found our location to be convenient for your travel plans. We also appreciate your kind comments for Desarah. Your rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
The room had little black ants that ate me up
Business response:
Thank you for the comments regarding your visit. We apologize for the issue in your suite. We will discuss your comments with our housekeeping and pest control teams for their review and action. We hope you will consider staying with us again so we can prove our dedication to a refreshed guest experience. Sincerely, Hotel Management
For 167 a nite Wft 😒 That was food left over in the refrigerator the floor was sticky and the toilet was stopped up
Business response:
Derrick, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,280 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.