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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel cleaning staff left dirty towels in the bathroom.
Business response:
Lorne, thank you for taking the time to post a review. Although you were overall satisfied with your visit, we're sorry for the housekeeping issues in your room. We will share your feedback with the respective team to ensure your experience is not repeated. We hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Staff was friendly but staffing level is low. Long waits for front desk personnel at different hours of the day and night. Cleanliness is okay, decor starting to look worn. Sofa sleeper very worn and uncomfortable as a sofa and a bed! TV signal is horrible.
Nice place a lot of things wasn’t working but the evening shift worker Chris was awesome he was very attentive through out all the issues and kept a great attitude y’all need more workers like him
Business response:
Thank you for posting a review of your stay. We are glad you were pleased with the attentive and courteous service Chris provided. However, we apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure we are more diligent going forward. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.