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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For 167 a nite Wft 😒 That was food left over in the refrigerator the floor was sticky and the toilet was stopped up
Business response:
Derrick, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Great
The property was sat in a great location.
Business response:
Thank you for selecting Extended Stay America and reviewing us online. We are delighted to know you had a comfortable stay and that our convenient location was the highlight of your experience. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Not very clean. Room cards kept malfunctioning and had to re-program the card a couple of times. Clerk said it happens all the time.
Business response:
Judith, thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. We will share your concerns with our housekeeping department so that they are more diligent going forward. Also, we are sorry for the issues you encountered with the key card. We value your feedback and hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
fold out couch mattress really needs updated. Had a bad stain on it and was terribly lumpy. Otherwise room was as expected as I stay in these hotels often when I travel. I usually get rooms with double beds but none was available for my stay. That is why had room with the couch bed.
It was extremely loud.
Business response:
Kimberly, thank you for sharing your feedback with us. We are very sorry to know your stay was uncomfortable due to the disturbance you experienced. We wish we had an opportunity to address this and make your stay a relaxing one. Your rating is appreciated, and we hope to provide you with a better visit in the future Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.