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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was great, Christopher at the front desk provided amazing customer service, he made sure that we were well taken care of. The rooms were nice, big, and very clean. The beds were clean and very comfortable. We had an extra set of towels in the room which was perfect and the ac blew very cool. I would definitely stay here again!!!!
Business response:
We are flattered by your very kind review of Extended Stay America. We are thrilled you enjoyed the comforts of your suite and had a restful stay. It is also a delight that you were highly impressed with the service provided by Christopher. Special thanks on behalf of him for highlighting his efforts. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
The staff were friendly and the service was exellent.Very clean room
Great place for a family!! The staff was friendly and the room was clean. It is also in a great location. To address other reviews there is a bit of a smell but it goes away as soon as the air is turned on. It is important to keep in mind that all rooms have a kitchen so people are cooking. The only thing was the pillows are a bit thin. Beyond that it is an amazing and cheap place for a family vacation!!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel cleaning staff left dirty towels in the bathroom.
Business response:
Lorne, thank you for taking the time to post a review. Although you were overall satisfied with your visit, we're sorry for the housekeeping issues in your room. We will share your feedback with the respective team to ensure your experience is not repeated. We hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.