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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was clean and well maintained. The staff was very pleasant as well!
This property wasnt what i expected from the site, For example 1 bedroom Suite had nothing ,,, and only 1 tv... Slow internet that only 3 devices could be hooked up.. Room smelled bad with nats.. i bought carper fresher , candles, and incents , but was told i couldnt but room didnt smell or look clean, looked like that just made the beds.. I can go on
Business response:
Thank you for your honest evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure the problem is fixed. We would like to regain your trust and hope to serve you again whenever your travels bring you to our area. Sincerely, Hotel Management
In a good neighborhood and nice staff members. I was able to get help as needed.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our friendly staff and convenient location. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Staff were good. Safe and quiet. Well lit parking, limit breakfast only because of Covid
Business response:
Thank you for choosing Extended Stay America. We are delighted to know that we were able to provide you with a comfortable and quiet stay, and you liked our friendly staff. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great staff ! Secure safe area . Shopping plaza near by . Rooms very clean
Business response:
It was a pleasure to read your fantastic review of Extended Stay America. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Also, we are glad you liked our convenient location that you felt safe. Thank you for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great place to stay safe and secure very clean ! Wonderful staff
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.