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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice It was very nice and quiet
Business response:
Brian, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities & service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Not as expected Room smelled horrible towlea qee like sandpaper. Pool noose kept us up.
Business response:
Lori, thank you for evaluating your recent stay with us. We are happy you had an overall good stay with us. We are sorry the noise from the pool and odor in your room inconvenienced you. Should this happen again in your future travels, please do not hesitate to reach out the front desk to ask for assistance. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Check in was pleasant, the person that checked me in was very nice. The sheets were clean on the bed and the room was clean as well. It has a funny smell, but nothing my bath and body works walk plug couldn’t fix. There was a dead bug in the tub but that was minor and was not really a deal breaker. Overall, great experience. This is my second time staying here and I would stay again.
Business response:
Thank you for returning back to Extended Stay America. We are glad to know you liked our apartment-style room and that you were impressed with our front desk associate. However, we regret the cleanliness issue you encountered. We appreciate all of your feedback and will use it for future improvements. Thank you once more for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
The front desk clerk was very professional and kind
Business response:
Thank you for choosing Extended Stay America. We love sharing wonderful comments such as yours about our front desk clerk efforts and excellent service. Thank you again that you took the time to compliment him in your review. It was a pleasure hosting you, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,239 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.