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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Indoor pool was closed even though its advertised. Claimed to have hot breakfast and all that was there was about 6 pieces of various fruits and nothing else. Just to confirm I was there at 800 am during breakfast time.
Business response:
Thank you for being our guest. Although you had a pleasant stay, we are sorry for the disappointment you had with our breakfast offerings and the indoor pool being closed. Our website clearly states that we offer our guests free on-the-go breakfast. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I dont like the sofa bed was the front of the door to the room. You have to step or crawl over the sofa bed, ic you had to get to the kitchen, when its let out. No tv in tge separate room.
Business response:
Thank you for taking the time to review your visit. We're sorry for not meeting some of your expectations and the inconvenience you had due to it. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was very clean. Check in was a breeze. Friendly staff and nice rooms. I was very satisfied and will be back
Business response:
Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service provided by our courteous staff and had a relaxing stay in your well-appointed room. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.