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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelled cigarette smoke the entire stay and I was in a non smoking area.
Business response:
Thank you for choosing us. We are sorry for the smoke smell you experienced during your stay. Your comments have been shared with the housekeeping team for review and action. Although we have strict policies, sometimes we do have guests who do not adhere to our smoking policies. We appreciate your feedback as it will help us to improve our service going ahead. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Indoor pool was closed even though its advertised. Claimed to have hot breakfast and all that was there was about 6 pieces of various fruits and nothing else. Just to confirm I was there at 800 am during breakfast time.
Business response:
Thank you for being our guest. Although you had a pleasant stay, we are sorry for the disappointment you had with our breakfast offerings and the indoor pool being closed. Our website clearly states that we offer our guests free on-the-go breakfast. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I dont like the sofa bed was the front of the door to the room. You have to step or crawl over the sofa bed, ic you had to get to the kitchen, when its let out. No tv in tge separate room.
Business response:
Thank you for taking the time to review your visit. We're sorry for not meeting some of your expectations and the inconvenience you had due to it. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.