This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not worth it #1 location hard to find even with GPS #2 3rd floor furthest room possible from elevator #3 outside doors wouldn’t secure #4 took 12 hrs to get A/C fixed in the room #5 took 12 hrs to get a blow dryer
Business response:
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Ok this time This is the third time in 4 weeks I have stayed here and the last 4 weeks. This is the third time there has been no telephone and I had to go get a remote for the tv as there wasn’t one in the room. Also at my door was dirty coffeemaker and dirty cups with spoons, not very inviting. They were still there when I left this morning.
Business response:
Kelli, thank you for returning to stay with us once again. We are glad you had an overall nice time with us, but we are sorry for the issues you experienced while here. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Not worth the price! The room had things left over, as of it was a quick clean. There were no towels or anything in our room.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectation. We have shared your concern with our housekeeping team to ensure happy guests is our number one priority. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Amazing 3 Night. I really enjoyed staying at Extended Stay Wolfchase. I lke how the room was made. I like the location. I like that the kitchenette in the room. My 3 nights there was amazing.
Business response:
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
I LOVE IT Ms. Greta Ms. theresea Erika both maintaince men are always helpful and willing to help with a smile
Business response:
Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kiston, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Nice hotel close to shopping and dining I stayed here for 14 days while transitioning for a new job. My experience was very good, staff was courteous and helpful. They were there with most things that I needed.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good hotel for going to graceland Overall it was a good stay however we didnt have any washcloths or big towels. When we got there they were super friendly and very nice. I would definatly stay there again, the price was great as well.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you liked the service provided by our staff and found us to be a good value. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Awesomeness My experience was great. Felt like I was at home. The area was great, the people's were so nice and attentive. Loved it.
Business response:
Jessica, thank you for your review of Extended Stay America. We are thrilled to know you had a wonderful time with us and that you liked our courteous service and convenient location. Thanks again for making us your home away from home. We look forward to your next stay with us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,175 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.