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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A Great Stay It was just fine for my needs for two days and two nights. Every staff member was very nice. We could joke around and laugh yet the staff remained busy and did their jobs. It felt like we had already known every one. Almost like family. Thank you !
Business response:
Anita, thank you for sharing your amazing experience at Extended Stay America. We are glad to know you had a restful night’s sleep and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
A quiet property located off of the main strip. This is my second time here and I will book again.
Business response:
Cathrine, thank you for returning to Extended Stay America and sharing your gracious comments. We are delighted to read you had a great time here and enjoyed the convenience of our location. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Hotels.com didn’t add my reservation into the hotels system but thankfully the front desk staff very very accommodating and made me a reservation without charging me anything extra.
Business response:
Amber, thank you for sharing your wonderful experience with the fellow travellers online about your stay at Extended Stay America. We are thrilled to read you had an amazing time and the service provided by our front desk associates made your visit a memorable one. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel states non smoking but every room we went by smelled of smoke. We were also by the exit door and got to enjoy that door slamming from 5am till 8 am. Breakfast was from 6-9:30. We went at 9 because we arrived at 4 am, nothing left. Also the sink had a lot of hairs on the counters, the shower knob wouldn’t turn to hot water until we man handled it for 20 mins.
Business response:
Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
good
Business response:
Many thanks for posting your gracious rating of Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Thanksgiving Family Trip Location was perfect, right near the mall and other shopping/eating areas. I will definitely stay there again!
Business response:
Krystal, thanks for staying at Extended Stay America and for the feedback. We are delighted to read you had a wonderful stay with us and that you were benefitted with our convenient location close to the points of your interest. On behalf of everyone here, we would love to welcome you and your family back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
We loved it!!!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Will come back It was good
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and were impressed with the comfort of your room. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,131 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.