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Extended Stay America - Memphis - Wolfchase Galleria

3.7
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Location details

2520 Horizon Lake Dr., Memphis, TN, 38133, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.73,239 reviews
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dee's profile image
dee 
7 years ago

I LOVE IT Ms. Greta Ms. theresea Erika both maintaince men are always helpful and willing to help with a smile 

Business response:

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Kiston's profile image
Kiston 
7 years ago

Business response:

Kiston, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Nice hotel close to shopping and dining I stayed here for 14 days while transitioning for a new job. My experience was very good, staff was courteous and helpful. They were there with most things that I needed. 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Good hotel for going to graceland Overall it was a good stay however we didnt have any washcloths or big towels. When we got there they were super friendly and very nice. I would definatly stay there again, the price was great as well. 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to read you liked the service provided by our staff and found us to be a good value. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Jessica 
7 years ago

Awesomeness My experience was great. Felt like I was at home. The area was great, the people's were so nice and attentive. Loved it. 

Business response:

Jessica, thank you for your review of Extended Stay America. We are thrilled to know you had a wonderful time with us and that you liked our courteous service and convenient location. Thanks again for making us your home away from home. We look forward to your next stay with us soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Reasonably priced for a kitchen. Full sized fridge. Friendly staff. Close to shopping and dining. 

Business response:

Thank you for choosing Extended Stay America and taking time to share your experience. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Clark Other than the people above us were REALLY LOUD!!!.... Everything else was nice . 

Business response:

We appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

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Thomas 
7 years ago

Courteous staff comfortable bed 

Business response:

Thomas, thank you for staying at Extended Stay America. We are delighted to read you loved our excellent service and the comfort our beds provide. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Stan's profile image
Stan 
7 years ago

Hotel behind the mall. truck drivers & hookers Hotel is in a weird place, down a long road behind the mall , in a dead business park. Only view is of the parking lot and another hotel across the highway. The staff was strange and tried to get me to switch my room to accommodate another customer. The supposed to be conventional breakfast was not even close. (No OJ, No Eggs No Plates) The room was ok not dirty, no bed bugs and clean bathroom. Lastly alots of truckers, weed smells & random folks just roaming around. 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria

How is Extended Stay America - Memphis - Wolfchase Galleria rated?

Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,239 reviews. 

When is Extended Stay America - Memphis - Wolfchase Galleria open?

Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.