This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Rather a DIY hotel. The front desk rarely has anyone there. When I arrived it took several minutes standing at the desk for someone to come. My room had no bath towels or wash cloths, no cups with which to brush teeth and take medicines. If you want cooking utensils, plates, etc. you’ll need to request them. The hotel website implies the kitchenette is ready to use, but there is nothing unless it is requested. Plus, the toilet would briefly run of its own accord about every five minutes; before bed, I’d turn the water off t... read more
Business response:
Anne, thank you for reviewing your stay with us. It is good to know you liked our convenient location and internet service. However, we are sorry for the issues you had during your stay and the inconvenience they caused. We do our best to share all of the information about our hotel and amenities to each and every guest, but we can always improve and we will do just that. Also, your comments have initiated additional training for our team as we continuously improve. We hope you give us another chance to serve you better in t... read more
Only if you are really wanting a cheap stay.... The toilet in our first room wasn’t working right. There was mildew in both rooms we went in. The breakfast was laughable. It was about three packets of oatmeal and granola bars. Sad. The lady at the desk was really nice, though.
Business response:
Thank you for taking the time to evaluate your stay. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
It was an overall very good experience. Tne bed was very comfortable and the room.was nice with a good view
Business response:
Jerry, thank you for reviewing your visit at Extended Stay America. We appreciate you for confirming you enjoyed the view from your room and that you experienced a great night’s sleep in your comfy bed. Thank you for being our guest, and we look forward to serving you again soon. Sincerely,
Amazing It was amazing!!!
Business response:
Kimberly, thank you for your fabulous rating and for letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Gary, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel feels more homey like includes stove dishwasher average size refrigerator and more
Business response:
Santeria, thank you for your feedback, and we are so pleased you enjoyed staying at Extended Stay America. It's nice to know you found our hotel comfortable and felt at home. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management
Business response:
We appreciate you being our guest. Thank you for letting us know your visit to Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.