This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The Good, The Bad & the Smoke This was our 1st time staying at a Extended Stay America Suites, we stayed one night and over all we enjoyed our stay. Things we didn't like, you have to ask for a coffee machine if you want one, apparently we on a trash floor so we were asked to take our trash to the designated trash room (I've never seen this before), the smell of pot inside and outside of the building and lastly the pillows were very cheap and small. Things we liked, the price was great for the area, the check in was smooth, ... read more
One night stay. No complaints. Clean, quiet, comfortable. Helpful staff. Would stay here again.
Business response:
Dear Michael, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations for a great location! Please revisit the area the next time you are in for another great experience.Sincerely,Hotel Management
This was a clean and comfortable stay, but the breakfast left much to be desired as it only consisted of oatmeal and prepackaged muffins. I wasn't going to give my son coffee, so that left us with not options from the meager offerings.
Business response:
Dear Lance, Thank you for reviewing your stay. It is nice to know you were pleased with your clean and comfortable room and had a pleasant time. However, we understand your dissatisfaction with the breakfast choices, and we hope you will accept our apologies for any inconvenience this has caused you. We always want to know from our guests about how we can improve our services! Thank you again for your remarks; we hope to welcome you back in the future.Sincerely,Hotel Management
Customer service rules The front desk staff were friendly and courteous. Very helpful and gave great directions and feedback. I did not like the cart that was there to use, very hard to maneuver. I did not like the doors to the hotel were not automatic..it was hard to get the cart through the doors without a lot of effort. I did not like the temperature of the water, it was lukewarm. I did not like the water pressure. I wish there was coffee all day long and not certain hours. The ads say that there is a fully equipped kitch... read more
The room was nice and comfortable, having a full size refrigerator and a stove top helped
Business response:
Dear Anthony, Thank you for your positive feedback! We're thrilled to hear that you found the room nice and comfortable, and that the full-size refrigerator and stove top enhanced your stay. We strive to provide amenities that make our guests feel at home. We look forward to welcoming you back at Extended Stay America!Sincerely,Hotel Management
Liked cleanliness, room comfort
Property performed and delivered as expected.
Business response:
Dear Steven, Thank you for the generous feedback of Extended Stay America. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Sincerely,Hotel Management
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,727 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.