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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair La habitación tenía un olor extraño quizás sea por humedad. La gradas y el pasillo de acceso a la habitación estaban sucias.
Business response:
Dear Carlos, Thank you for taking a moment to share your experience with us. We sincerely regret that your stay did not meet expectations and that the overall environment felt less welcoming than intended. Your observations regarding the odor and overall upkeep have been shared with our housekeeping teams for immediate attention. We appreciate your feedback and hope to have another opportunity to provide you with a much-improved visit in the future. Sincerely, Hotel Management
Very Poor
Worst stay everrrrrrrr The room is dirty bathroom dirty paint chipping everywhere, you can get new Lenin until after 4pm and have to keep walking to the lobby to pick up toilet paper , and before getting new towels you have to bring your old ones to the front to exchange them. Men constantly in groups outside which makes it very uncomfortable and didn’t feel safe. The property is dirty and a lot of men stays here be prepared to come outside to men standing around and blasting music anytime of night.
Bad
To me and my husband, o my location was good, the rest was lame and sometimes just ok. My bathroom sink was stuck and ev Customer service is very slow, I requested a special detail on my honey moon and NO ONE replied to me. Then had issues with the room (AC) not working, then my keys were not working and it too me 2 hours to he someone to fix them for me. This was from 12am-2am ish. Had to call 3 times (recorded calls) to get someone to assist on this matter. Then later got a new room that honestly just kept it because I was... read more
Business response:
Dear Guest, We’re very sorry to hear about the delays and difficulties you encountered with your room and service, especially during such a special occasion. The issues with the air conditioner, key access, and lack of response to your requests are not acceptable, and your feedback will be shared with our team to ensure these areas are addressed accordingly. On a positive note, we are pleased you liked our location. We hope you’ll consider giving us a second chance to exceed your expectations next time. Sincerely, Hotel Mana... read more
Poor
Very Poor
Bad Rooms musty, no toilet papa
Business response:
Dear Powell, Thank you for taking the time to share your experience. We are pleased to hear you had a positive impression of our team. At the same time, we sincerely apologize for the issues you encountered in your room, as this does not reflect the standard we strive to maintain. Your feedback has been shared with our staff to address these concerns. We hope you will consider giving us another opportunity to provide a cleaner, more comfortable, and seamless stay in the future. Sincerely, Hotel Management
Fair
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 3,776 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.