This profile has been claimed by the business owner or representative.
Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor All good Good and clean
Business response:
Dear James, Thank you for taking a moment to share your experience. We are pleased to know that your visit was comfortable and met your expectations. Our team strives to create a welcoming environment where guests can relax and feel at ease throughout their stay. Comments like yours are encouraging and reinforce our commitment to providing a consistently pleasant experience. We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future, offering another enjoyable and seamless visit fro... read more
Poor La limpieza, el aire acondicionado, el olor. Lo unico es la ubicación y el entorno.
Business response:
Dear Maldonado, Thank you for sharing your thoughts with us. We appreciate your honesty and understand how important the overall setting and in-room comfort are to a satisfactory visit. Please accept our sincere acknowledgment of your concerns, as guest feedback helps guide our ongoing efforts. Our team remains committed to maintaining welcoming accommodations and a pleasant atmosphere for everyone. Your comments have been noted and will be shared with our team as we continue to focus on enhancements. We truly value your per... read more
Fair
DO NOT STAY!! Stains/hair on the sheets. Property smelled like urine outside the rooms. Nothing!
Business response:
Dear Kimberly, Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet the standards you anticipated. Your remarks regarding the condition and overall atmosphere have been carefully noted and will be reviewed with the appropriate teams. Providing a comfortable and welcoming environment for all visitors remains a priority, and comments such as yours are important in identifying areas that need closer attention. We appreciate you bringing these concerns forward and hope to welcome y... read more
I will never book with Booking.com again. I booked a room with them > 10 years ago. Same situation! Everything. This location is a $200 seedy motel. The room’s condition is DEPLORABLE. NO KITCHEN UTENSILS. Refrigerator did not work (Set to highest level). There was no phone in the room. I would have neva eva stayed here had I known. Its somewhat of a homeless shelter. Very unsafe. I picked up some virus because now Im sick on my cruise after 1 night. Its so dirty its criminal. The shower was simply nasty. I refused to take o... read more
Business response:
Dear Bee, Thank you for sharing your experience. We regret that your time with us did not align with expectations, especially during a brief and important stay. Hearing that the accommodations and amenities fell short is concerning, and your feedback has been noted with care. Please know that guest well-being and comfort are always taken seriously. We will share your comments with our team for attention. We appreciate you taking the time to communicate these issues and hope your health and travels have since improved. Sincer... read more
Llegué a la reserva, me dan la llave de la habitación y cuando subo al dormitorio todo sucio , voy hago la observación y El personal de trabajo , limpieza pésima La ubicación
Business response:
Dear Valeria, Thank you for taking the time to provide your feedback. We appreciate hearing that the location was convenient for your needs. At the same time, we regret that aspects of your stay, including service and cleanliness, did not meet your expectations. Your observations are important, as they help us identify areas where additional attention may be needed to enhance the guest experience. We value your perspective and will use your comments to inform improvements. We hope that you will consider staying with us again... read more
Bad My room had coachroaches it was dirty and homeless hanging out Absolutely nothing
Business response:
Dear Jennifer, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next... read more
Fair Mildew on bathroom ceiling
Business response:
Dear FRANCISCO, Thank you for providing your feedback. We regret that the bathroom condition impacted your comfort during your visit. Ensuring a hygienic and inviting space is very important, and your comments help identify areas needing attention. Input like yours is essential in guiding enhancements to improve guest stays. We value your honesty and hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
The location was convinient the room could be cleaner I saw roaches in my room, the bed itch as it had hairs in the sheets, the bathroom floor was coming off, the kitchennette was rusted, no decent soap or toilettries, the breakfast was gone by 8am The location close to the airport
Business response:
Dear Gloriana, We are sorry to learn about the concerns you encountered during your stay, as they do not reflect the standards we aim to provide. Your comments regarding cleanliness and the morning offerings have been shared with the appropriate teams for immediate attention. For future visits, please know that toiletries are always available at the front desk upon request. We are glad the proximity to the airport supported your travel needs, and we hope to offer a more dependable experience next time. Sincerely, HotelManage... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 3,979 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.