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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wish Isould have been from the area to really know where Iwas and what Iwas getting into and where to really stay this Cleaning staff was very rude and no one really spoke English. They have some rule posted up about thee rooms only get serviced every two weeks which was not good for me coming for surgery and I didn’t have any notice of that until I had already had surgery and was not trying to move around. I explained what I was there for and asking and they ignored my requests. They only offered to switch out Towels and ... read more
Business response:
Dear Guest, We are truly sorry to hear about the many challenges you faced during your stay, particularly following your surgery. We understand how frustrating it must have been to encounter issues with cleanliness, room maintenance, television service, and communication, and we sincerely apologize for the discomfort and stress this caused. Your detailed feedback is being carefully reviewed as we work to improve our housekeeping practices, maintenance responsiveness, and guest communication to prevent similar situations in t... read more
Awful. Maybe the worst hotel I've been. Plenty of insecurity, like someone is gonna invade your room at any time. Reception is locked at night, it takes tame to someone to answer, and when it does the attendant is scared. It's not a hotel for you to stay with your family. Nothing.
Bad Bathroom terrible
Business response:
Dear Guest, We appreciate you taking the time to share your feedback. We are truly sorry that the condition of the bathroom did not meet your expectations and that your stay fell short of what you had hoped for. Your observations are taken seriously, as they help highlight areas where guests’ experiences can be enhanced. We value the opportunity to provide a welcoming and comfortable environment, and we hope you might consider giving us another chance in the future to provide a stay that better reflects the level of care and... read more
Fair
Decepción Nada agradable. Todo estaba muy sucio
Business response:
Dear Silvia, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
Disaster This was the worst place I went in the last 23 yeras TRY to not offer this property anymore Is a shame for Booking Nothing
Business response:
Dear george, We are truly sorry to hear that your experience with us did not meet expectations and that you left feeling disappointed. It is never our intention for any guest to feel dissatisfied, and we regret that we fell short during your stay. Your comments are very important to us, and we will carefully review them with our team to identify where improvements are needed. We appreciate your honesty and the opportunity to learn from this experience. We hope to serve you better in the future. Sincerely, Hotel Management
Will never stay there again. Poor and rundown motel. A/C need to be replaced moldy. Location
No fue lo que esperaba Las instalaciones deterioradas, el humo del cigarro ingresa hacia las habitaciones y el desayuno es pésimo La ubicación
Court séjour Pas d'ustensiles de cuisine dans l'arrivée des chambres, eau du lavabo et des toilettes bouchées, équipements abîmé, tiroir de la commode s'ouvre tout seul. L'emplacement par rapport à l'aéroport.
Business response:
Dear georges andré zobel, Thank you for sharing your feedback. We're glad the location was convenient for your needs, but we regret that the room did not meet expectations. We understand how frustrating it can be when essential items and proper maintenance are lacking, and we apologize for any inconvenience this caused during your stay. Your comments have been shared with our team so that necessary improvements can be made. We appreciate your perspective and hope for the opportunity to provide a better experience in the futu... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.