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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair Der Boden war richtig klebrig und dreckig. Musste nach dem Duschen auf dem Duschtuch laufen damit ich keine schwarzen Füsse hatte! Lage ist super
Business response:
Dear Anita, We are truly sorry to hear about your experience and the cleanliness concerns you encountered during your stay. This is certainly not the level of comfort or care we aim to deliver to our guests. Your feedback has been shared with our housekeeping team. We appreciate you bringing this to our attention and hope you will allow us another opportunity to provide a more pleasant and refreshing visit in the future. Sincerely Hotel Management
Fair
Fair MOFO e MICROONDAS NÃO FUNCIONAVA E GELADEIRA BARULHENTA, FALTA DE MANUTENÇÃO LOCALIZAÇÃO.
Business response:
Dear Aline, We’re sorry to hear that certain aspects of your stay did not meet expectations. Your feedback is important, and we’ll share these details with our team to ensure the room is thoroughly inspected and that any maintenance concerns are addressed promptly. We appreciate you bringing this to our attention and hope for another opportunity to provide you with a more seamless experience next time. Sincerely, Hotel Management
No me interesa volver a ese lugar Pésimo servicio no hay nada de lo que dice en la habitación y el desayuno que ofrecen solo es un café pésimo servicio las habitaciones huelen feo para ser un hotel de alto precio está pésimo yo no lo recomiendo Nada
Business response:
Dear Maribel, Thank you for sharing your concerns. We are truly sorry to learn that your experience did not reflect the standards we strive to maintain. Your comments regarding the overall condition, service, and offerings are being shared with our management team to ensure improvements are made. We sincerely regret that your stay fell short of expectations and appreciate your feedback, as it helps us enhance future guest experiences. We hope you will consider giving us another opportunity to better serve you. Sincerely, Hot... read more
Needs work done The room was very old, it had rust on lamps and in the restroom. It had several black spots in the restroom walls and near the tub. The refrigerator was on but was not cold.
Business response:
Dear Karen, Thank you for bringing these concerns to our attention. We regret that your recent stay did not reflect the level of comfort and quality we aim to deliver. The issues you described regarding maintenance and room condition are being shared with our housekeeping team. Your feedback is highly valuable in helping us enhance our accommodations. We appreciate your patience and hope you will allow us another opportunity to provide you with a much-improved experience. Sincerely, Hotel Management
Bad Todo en realidad olia horrible estaba sucio el bank olia terrible el Piso estaba desperado en el Bano muy pocas toallas para los días que style el Desayuno no era in cafe y galletas muy mal la verdad. Nada
Business response:
Dear Villarreal, Thank you for sharing your comments. We are genuinely sorry to learn that your visit did not meet expectations, particularly regarding the cleanliness and the morning offerings. We understand how important a fresh and pleasant environment is to a comfortable stay. Your remarks have been shared with the appropriate teams for immediate improvement. We truly value your feedback and regret that your experience fell short of the quality we aim to deliver. Sincerely, Hotel Management
Not acceptable, unclean, and very moldy! The only thing that was comfortable were the beds! Mold in the hotel room, not clean, no daily cleaning staff! The room was very outdated and old! I would never stay here again! They need to seriously upgrade and update the rooms! The staff was nice!
Business response:
Dear Sneshia, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet expectations and for the issues you encountered with cleanliness and room condition. We are sorry to hear our services and amenities did not meet your expectations. To provide a more home-like experience for our guests, we offer housekeeping services on a weekly or bi-weekly basis; however, these services are always available upon request for a nominal fee. Your comments have been shared with our team to improve future stays... read more
Fair La habitación tenía un olor extraño quizás sea por humedad. La gradas y el pasillo de acceso a la habitación estaban sucias.
Business response:
Dear Carlos, Thank you for taking a moment to share your experience with us. We sincerely regret that your stay did not meet expectations and that the overall environment felt less welcoming than intended. Your observations regarding the odor and overall upkeep have been shared with our housekeeping teams for immediate attention. We appreciate your feedback and hope to have another opportunity to provide you with a much-improved visit in the future. Sincerely, Hotel Management
Very Poor
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.