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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad My room had coachroaches it was dirty and homeless hanging out Absolutely nothing
Business response:
Dear Jennifer, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next... read more
Fair Mildew on bathroom ceiling
Business response:
Dear FRANCISCO, Thank you for providing your feedback. We regret that the bathroom condition impacted your comfort during your visit. Ensuring a hygienic and inviting space is very important, and your comments help identify areas needing attention. Input like yours is essential in guiding enhancements to improve guest stays. We value your honesty and hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
The location was convinient the room could be cleaner I saw roaches in my room, the bed itch as it had hairs in the sheets, the bathroom floor was coming off, the kitchennette was rusted, no decent soap or toilettries, the breakfast was gone by 8am The location close to the airport
Business response:
Dear Gloriana, We are sorry to learn about the concerns you encountered during your stay, as they do not reflect the standards we aim to provide. Your comments regarding cleanliness and the morning offerings have been shared with the appropriate teams for immediate attention. For future visits, please know that toiletries are always available at the front desk upon request. We are glad the proximity to the airport supported your travel needs, and we hope to offer a more dependable experience next time. Sincerely, HotelManage... read more
Bad No realizan servicio de limpieza todos los días, la limpieza es cada 15 días, el personal es horrible, mala la atención, el desayuno es pésimo, no cuentes con el. Nada
Business response:
Dear Jeremias, We appreciate you bringing these concerns to our attention, and we hope you will accept our sincere apologies for any housekeeping oversight in your suite. Your comments will be shared with our team to ensure this is not repeated. For future reference, please know that our housekeeping service is provided once a week for guests staying eight or more nights. For those who are here for shorter periods, services are available for a minimal fee. Thank you for being our guest; we invite you to come back and stay wi... read more
Asqueroso no regreso jamás Estaba lleno de cucarachas y al personal no le importa Nada era demasiado sucio tenía cucarachas por todos lados
Business response:
Dear Brenda, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your n... read more
Bad
Bad
Péssimo, Para não dizer horrível, Nunca chorei tanto e ninguém se dispôs a trocar o quarto mofado! Péssimo lugar. Para não dizer horrível. Nunca passei tão mal em uma hospedagem na minha vida. O quarto que me deram (nº 165) estava em condições completamente impróprias: cheiro fortíssimo de mofo, muita umidade e infiltração nas paredes, tornando impossível permanecer no ambiente sem sentir mal-estar. Informei o hotel imediatamente, mas não me ofereceram nenhuma solução real. Tentei também contato com o Booking e não obtive re... read more
Business response:
Dear Guest, We are deeply concerned to hear about the distressing experience you faced during yourstay. Please accept our sincere apologies for the condition of the room and the discomfort it caused. Your feedback regarding cleanliness and air quality is taken very seriously, and we will share these matters with our team to prevent similar situations in the future. We regret that your visit was far below expectations and understand the frustration. We appreciate you sharing these details, and we hope to restore your confiden... read more
Disappointing
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.