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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
Una linda zona para un alojamiento en aseo no tan bueno El aseo. Me tocaron 2 habitaciones distintas en 2 días diferentes que fui y creo que el aseo en ambos casos es la mayor oportunidad de mejora, sobretodo en el baño que si bien es privado, tiene goteras, óxido y rastros de huéspedes anteriores. En la misma semana fui dos veces y las personas que te reciben son muy cordiales.
Alojamiento regular pese a lo bonito de la zona El aseo es pésimo. Estoy muy seguro que no asearon la habitación pues habían pelos de Perrito en todo el cuarto , polvo, las chapas del baño oxidadas y algunos cabellos en el lavamanos, además de goteras en el baño. Quien recibe es cordial y la zona es bonita
Fair The bed was super old and , the bathroom was not clean properly land the floor was dirty Fast checkin
solo para pasar la noche pero no con comididad las toallas rotas, la habitacion muy pequeña diferente a la fotos cuando les pedi mejorar el servicio accedieron
Business response:
Dear Loly, Thank you for your feedback. We appreciate your acknowledgment of the team’s responsiveness when you requested improved service. However, we sincerely apologize that the room did not meet your expectations and that the condition of the towels and overall space fell short of our standards. Please be assured that your comments will be communicated to the relevant team as we continue to enhance the overall guest comfort. We look forward to welcoming you again for a better stay. Sincerely, Hotel Management
Decepcionada Sucio, descuidado, mal desayuno Está bien ubicado, siempre que voy a Florida me quedo en un hotel de esta línea. Pero por primera vez quedé muy decepcionada. El desayuno son únicamente barras de galleta y café. La habitación estaba muy sucia y descuidada, al encender la luz del baño hacía un gran ruido, el agua se salía de la ducha, no había basurero, olía mal y había mucha humedad.
Business response:
Dear Gabriela, We genuinely appreciate your feedback and are pleased to hear that you found our location satisfactory. However, we sincerely apologize for the disappointment you encountered. Cleanliness and comfort are our top priorities, and we are truly sorry that we fell short during your stay. We appreciate your comments on the breakfast options. Our grab-and-go breakfast options aim to offer convenience, but we regret that it did not meet your expectations. Please know that we are currently addressing the issues in your... read more
The room was dirty, the fridge did not work and no one came to fix it or change my room. Staff was not friendly, rude, t The room was dirty, the fridge did not work and no one came to fix it or change my room. Staff was not friendly, rude, talking about their customers is Spanish thinking I could not understand them. I would NOT recommend staying here to absolutely anyone. Horrible experience. The location was fine.
Business response:
Dear Sanchez, We apologize that your experience did not meet our expectations. While the location suited your needs, it’s disappointing that the condition of the room, the lack of response to maintenance concerns, and the unprofessional conduct of the staff affected your stay. Clean accommodations, respectful service, and prompt attention to issues are standards we take seriously, and your feedback highlights areas where we must do better. We hope you’ll consider giving us another opportunity to provide the experience you ex... read more
Bad
Bad
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.