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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Regular No había desayuno
Business response:
Dear Yoiner, Thank you for providing your valuable feedback. We apologize for any disappointment caused by our breakfast option. We understand how important this amenity is, and we appreciate you bringing this to our attention. We look forward to the opportunity to welcome you back so we can provide you with a better experience next time. Sincerely, Hotel Management
Disappointing
Never again The location was great to get to airport but I would never stay here again. The room was dirty, I don’t think the sheets were cleaned from the previous people, there was hair and dirt on the sheets. Also the beds felt damp. I was terrified we were going to get bed bugs.
Business response:
Dear Christine, Please accept our sincere apologies for any inconvenience you encountered during your stay. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We genuinely regret the discomfort this caused during your stay. Thank you for sharing your feedback and bringing this to our attention. On a positive note, we are glad you enjoyed our convenient location... read more
Gracias Ya dejé un escrito bien largo y claro en la página del extender stay blue lagoon sobre el maltrato por parte de los trabajadores Asia los costumer en particular mi caso en el cual en 2 ocasiones una señora morena que trabaja en esta institución en el loby me a llamado la policía por el simple echo de ser latino no hablar inglés y porque odia los animales pues ahí llega la policía les pregunto y me dicen que me tengo que marchar porque yo estoy dando compley en el Hotel ,lugar donde no me quedo de gratis lugar que sie... read more
Business response:
Dear Mónica, Thank you for providing us with your feedback. We sincerely apologize for any feelings of mistreatment you experienced during your stay, as this is not the standard of service we aspire to offer our guests. We prioritize respect and fairness for all individuals, regardless of their language or background. Your concerns are taken seriously, and we will ensure that your feedback is communicated to the appropriate teams for further review. We wish you all the best in your future endeavors. Sincerely, Hotel Manageme... read more
Fair
Bad
Bad No había nadie en recepción para recibirme y hacer check in
Business response:
Dear de Oteyza, Thank you for your feedback. We apologize for any inconvenience you experienced during check-in. We would appreciate the opportunity to serve you again on your next visit, allowing us to demonstrate our commitment to improvement and provide you with a satisfactory stay. Sincerely, Hotel Management
Needs updating and don’t expect breakfast. Location was fine. But rooms were outdated and need work. Included breakfast was a muffin and old packets of oatmeal. No fruit, no drinks, nothing else.
Business response:
Dear Diane, Thank you for your valuable feedback. We truly appreciate your candid insights regarding the conditions of the room and the breakfast offerings. We will thoroughly assess these areas for potential improvements and will share your feedback with our leadership team to improve our future breakfast options in alignment with guest preferences. We are pleased to learn that our location met your needs, and we are committed to continuously improving the overall experience for our guests. Should you choose to revisit our ... read more
Basic, had to change room as the TV did not work, armchair was broken, a creature in the room! Breakfast was poor Not even Continental breakfast standard Coffee, dry muffin, no cereal.
Business response:
Dear Celia, Thank you for sharing your experience. We sincerely apologize for the issues you encountered with your room. Please know that we are actively working to address these maintenance issues to enhance the experience for future guests. Additionally, your insights regarding our breakfast offerings will be shared with our leadership team as we seek to identify areas for improvement. We look forward to the opportunity to host you again and to provide you with the exceptional stay that you deserve. Sincerely, Hotel Manage... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.