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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just not pleasant.. When I got there it didn’t seem very clean at all, there was mold in the ceiling, I’m allergic and it make me sick. I had to check out early and never got my money back for the early departure like the lady said the manager would do. The staff was friendly
Business response:
Dear Smith, Thank you for your feedback. We are pleased to hear our team provided a welcoming experience. However, we regret that the condition of your room and the concerns related to cleanliness and maintenance impacted your stay. We appreciate your comments and hope to better serve you in the future. Sincerely, Hotel Management
Bad
Fair Breakfast Limpeza Barulho ar condicionado Banheiro com banheira quebrada Duche fraco Parqueamento
Business response:
Dear Armando, Thank you for taking the time to share your feedback. We’re sorry to hear that several aspects of your stay did not meet expectations, including concerns with parking, cleanliness, amenities, and room maintenance. Please know your comments are being taken seriously and will be reviewed with the appropriate teams to identify areas for improvement. We appreciate your input as it helps us work toward providing a better experience for all our guests. Sincerely, Hotel Management
My total experience was beyond horrible. Didn’t sleep under the covers The room are outdated and it smells The property is horrible
Business response:
Dear Brianna, Thank you for sharing your feedback. We strive to offer a comfortable and welcoming experience for every guest, and we sincerely regret that we did not meet your expectations. Your comments have been taken seriously and will be reviewed as we work to enhance our accommodations and overall guest experience. We hope you might consider giving us another opportunity in the future to demonstrate the level of service and quality we are committed to providing. Sincerely, Hotel Management
Bad no me gusto nada Esta sucio olía mal, pedí que me regresaran el dinero y nunca lo hicieron hable con la gerente y me dijo que me devolveríanen el dinero ya ha pasado2 meses esperando, me costó mucho comunicarme este hotel es lo peor, huele a mariguana por todas partes.No se queden este hotel son unos estafadores
Business response:
Dear Triana, Thank you for taking the time to share your review. We sincerely apologize for not meeting your expectations during your stay and regret any inconvenience this may have caused. Your feedback is invaluable, and we will ensure it is addressed appropriately. We hope you will consider returning, allowing us the opportunity to provide you with the outstanding experience you deserve. Sincerely, Hotel Management
Door het geluid van de koelkast en gedrag van die ene medewerker -5 Dat de koelkast een herrie maakte en de ongeïnteresseerde enthousiasme van de medewerker om tenminste iets te doen om te denken naar een oplossing. Naar mijn mening moet dit hotel ook niet meer gezien worden als een hotel met ontbijt inbegrepen, ik zie het als een misleiding. Je kan het beschrijven als een hotel met koffie en een koekje of een mini echt mini muffin erbij. Ik weet het is een goedkope hotel, maar kom op dat is geen reden om zo te handelen. Ik ... read more
Business response:
Dear Albertico, Thanks for sharing your experience. We’re glad you noticed the improvements in the room since your last visit, like the fresh paint and clean floors. That said, we’re sorry to hear about the noisy fridge, the condition of the kitchen cabinets, and your interaction with our team members not meeting expectations. Additionally, we acknowledge your concerns regarding the accuracy of our breakfast description and appreciate your perspective. Your remarks will be shared with the appropriate teams to explore necessa... read more
Only stayed because we were exhausted from driving 13 hours to get on our cruise and we still slept on top of the covers Room was not available at check in time staff was rude stove was rusted bath tub was stained the bed didn’t even have a mattress cover on it questionable neighborhood Nothing
Business response:
Dear Evelyn, We wish to express our sincere apologies for your recent experience. After a lengthy journey, our guests should expect a comfortable, clean, and welcoming environment. However, we regret the issues you encountered concerning the condition of your room, the delay during check-in, and your interaction with our staff. We have communicated your concerns to our team for immediate review and action. This does not reflect the standard we strive to maintain for our guests, and we are committed to making the necessary im... read more
Bad
Horrible Horrible place- stay away
Business response:
Dear Merve, Thank you for providing your feedback. We apologize that we did not meet your expectations. We would appreciate the opportunity to serve you again on your next visit, allowing us to demonstrate our commitment to improvement and provide you with a satisfactory stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.