This profile has been claimed by the business owner or representative.
Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mediocridad La atención es mediocre, las sábanas estaban manchadas, tengo fotos. El baño tenía pocos accesorios como para una persona y éramos 3 y te piden depósito que supuestamente devuelven. Aún no ha sucedido. Mandé varios mensajes y ninguno fue leído y menos contestado. La ubicación cercana al aeropuerto.
Business response:
Dear Analía, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Unikać! Załączam zdjęcie śniadania… Zmieniałem pokój 3 razy bo w poprzednich było czuć mocz, był brudny, otwarty a pod prysznicem ktoś nie zakręcił wody. Okolica była na tyle nieprzyjemna, że strach było wyjść z pokoju a w autach na parkingu spali ludzie. Wzięto ode mnie 100$ depozytu który nie został zwrócony. Najbardziej podobało mi się jak rano wstało słońce i wiedziałem, że wyjdę z tego syfu.
Business response:
Dear Jakub, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
De paso La atención del personal, no tenía agua caliente, la cocina muy vieja y oxidada La ubicacion
Business response:
Dear Juan, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Horreur, voler par des voleurs !!!! À notre arrivé le lit était défait, le nettoyage n’a pas été fait après l’ancien client, de l’eau dans la salle de bains partout avec des poils et des cheveux, odeur de tabac froid, serviette déjà utilisé, aucune solution de changement de chambre. Nous devions garder une chambre dans la quelle l'ancien Client a dormis, inadmissible !!!!! Nous somme rester 10min pour 125€ non remboursés Je n’est absolument rien aimé
Business response:
Dear Amine, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
Hay cosas que mejorar Solo limpian una vez a la semana hay que ir por el cambio de toallas o papel higienico. No servia la refrigeradora. La ubicacion y que se encontraba limpio al llegar.
Business response:
Dear Gustavo, Thank you for taking the time to share your thoughts about your recent stay. We are glad you appreciated our convenient location and the cleanliness of your room upon arrival. However, we are sorry to learn that certain aspects of your stay did not meet your expectations. We will share your feedback with our maintenance team to ensure this issue is resolved promptly. Regarding our cleaning schedule, we aim to strike a balance between guest privacy and maintaining cleanliness. Our team is always happy to assist ... read more
Bad Half hour to check in. Room was damp. Bed was wet. Hair everywhere. Smelled damp. Grease all over kitchen. 100 dead and live mosquitos. Noise from airport. I'm not exaggerating this was the worst hotel I have seen and I've stayed in alot . My advice is avoid like the plague The only good thing is that they agreed a full refund
Bad customer service except manager Receptionist Tanya was not meant for customer service. She didn't even make eye contact while talking, etc. Breakfast was offered, but there is barely anything available both days. Parking spots and location felt safe
Disappointing There was mold on the ceiling in the shower. Things were rusted over. There was a light bulb missing out of a lamp. The chairs at the desk felt dirty like they haven't been cleaned. The beds were comfy. The location was great for our need
Worst experience The rooms, was dirty, strong bad smelled, customers service was terrible and no hot water to shower. Not too much noise
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.