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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
Just a place to sleep, nothing more. Shower walls needed a good scrub and patching of the tiles. The ceiling of the bathroom has mold. Some of the outlets are a fire hazard! Breakfast was just boxes of cereal and some pastries, grab-n-go items, only coffee and hot water, no juice of any kind. Pretty substandard.
Bad
Poor Not clean, burn marks in counter top, amenities stated on website were not offered, dirty. Ants all over in room Price was decent
Business response:
Dear Nanney, Thank you for choosing to stay with us. We would like to extend our sincere apologies for not meeting your expectations regarding our accommodations and amenities. To uphold our commitment to providing exceptional service, we are actively addressing this with our housekeeping department to implement necessary improvements. Your feedback is invaluable to us, and we hope to have the opportunity to improve your experience should your travels bring you back to the area. Sincerely, Hotel Management
Fair No devolvieron mi depósito de garantía
Business response:
Dear Garcia, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
If you want to stay near the airport and have no sleep. Apart from that I would avoid this hotel as you will hear planes over your head until 23.00PM. Also they charge 100US deposit on arrival which is not advertised on booking.com but is on official website. I would question that when you arrive.. it was returned few days later. No hot food possible in this hotel, only kellogs bars and porridge available and hot coffee and tea. OK place close the airport.
Business response:
Dear dribbler, Thank you for taking the time to review your recent visit. We apologize for any inconvenience caused by our deposit policy and that our breakfast option fell short of your expectations. It is never our intention to disappoint; therefore, we regret not meeting your expectations. Our services are listed on our website, and we will review our third-party websites and our official site to ensure everything is up-to-date. Furthermore, your valuable feedback about our breakfast will be shared with our team leaders t... read more
decepcionante en los 11 días que estuve jamas recibí limpieza en mi habitación, tuve que ir dos veces por día a recepción para ver si ya habías elementos de la cocina limpios y hasta el día 8 obtuve un sartén lo cual fue verdaderamente molesto ya que no podia cocinar, el personal manifestaba que no habían elementos limpios, con las toallas el tema fue igual, tenia que ir a dejar las toallas sucias en la recepción y volver todas las tardes después de las 4 para ver si habían toallas limpias, el personal no es para nada colabo... read more
Business response:
Dear Greis, We appreciate your feedback and would like to extend our sincere apologies for not meeting your expectations during your stay with us. As a team, we strive to provide exceptional hospitality to all our guests, and regrettably, we fell short in your case. Please be assured that we take your concerns seriously and will communicate them to our team to improve our services moving forward. We hope to regain your trust and provide you with the superior experience you deserve. Sincerely, Hotel Management
Flojo La limpieza y la atención prometen desayuno y no aplica Poco
Business response:
Dear Elizabeth, We appreciate your feedback and would like to extend our sincere apologies for not meeting your expectations during your stay with us. To ensure we uphold our commitment to guest satisfaction, we will take the necessary steps to address this effectively. Your feedback is invaluable, and we look forward to the opportunity to welcome you back and provide the outstanding experience you deserve. Sincerely, Hotel Management
Disappointing Osoblje, doručak, plaćanje depozita, miris na recepciji, miris vlage u sobi
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.