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Extended Stay America - Miami - Airport - Doral
- Hotels
- Miami, FL
About this business
Location details
8720 NW 33rd St., Miami, FL, 33172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was great but the vending machines had out of date products in theachine we also experienced terrible internet the TV went out for 4 days and at least 1 hour or longerno service we also experienced roaches in the room so we went to the store brought bleach and bug spray to kerp our room clean it was not a great room
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Considering this a rare incident, please allow us another occasion to host you and provide you with ... read more
Love the amenities with my stay
Business response:
Dear Guest, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
No cumple las expectativas, habían colillas de cigarro, cerca de la puerta de la habitación, se siente inseguro hubo ruidos en la habitación de arriba y gritos en la madrugada
Business response:
Dear Guest, Thank you for evaluating your stay with us. At our establishment, we are committed to delivering exceptional service and upholding pristine and comfortable lodgings within a secure environment for our esteemed guests. Therefore, we extend our sincere apologies for any dissatisfaction encountered during your recent stay. Please rest assured we will review this with our team to prevent similar concerns from impacting future guests. We are grateful for your patience and hope you will stay with us again for the flawl... read more
Good
Had a great stay
Business response:
Dear Guest, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Doral
How is Extended Stay America - Miami - Airport - Doral rated?
Extended Stay America - Miami - Airport - Doral has a 3.4 star rating with 4,368 reviews.
When is Extended Stay America - Miami - Airport - Doral open?
Extended Stay America - Miami - Airport - Doral is open now. It will close tomorrow at 12:00 a.m.