Extended Stay America - Miami - Airport - Doral

Business response:

Dear Guest, Thank you for your feedback. We appreciate your informing us that a hair dryer was unavailable in the room. Our suites are designed to cater to guests who stay for an extended period and seek a home-like environment. As such, many guests bring their own amenities, including hairdryers and toiletries. Nonetheless, we offer these items complimentary at the front desk anytime. We greatly value your feedback and will ensure that our front desk staff communicates this information more clearly in the future to ensure g... read more

Business response:

Dear Guest, Thank you for your feedback. We are pleased to know that you found our establishment to be a good value. However, we regret that the breakfast did not meet your expectations. Your insights are highly valuable, and we will ensure that they are communicated to our leadership team for future improvement. We hope the remainder of your stay was enjoyable, and we look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, We are pleased to hear that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely,Hotel Management