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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly. Portions of the room were quite dated but yet others looked recently remodeled. I was dissappointed there was no ice machine.
Business response:
Thank you for the feedback. We are glad to read you liked your room and the service provided by our staff. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
A decent overnight stay - spare for cold shower. The rooms are dated and overall in mediocre condition. The beds were relatively comfortable and rooms had plenty of space. The big complaint is that the shower temperature never reached above cool, barely lukewarm; to the point where you had to shower as fast as possible as if you were at a cabin or outdoors...perhaps expectable in those circumstances but at an Extended Stay in Brookfield, WI you should be able to expect hot water. Overall price was decent and I guess “you get... read more
Business response:
Thanks for choosing our hotel foe your overnight stay. We are glad to read you liked your room and found us to be a good value. However, we are sorry for the plumbing issue you experienced. We have alerted our maintenance team about the shower, and they will check the water temperature. We are grateful for the feedback you provided and we hope you will stay with us again soon. Sincerely, Hotel Management
So-So Friendly staff. Not a “hotel”. They do not offer daily room cleaning.
Business response:
Daniel, thank you for being our guest. Although overall you had a pleasant stay with us and liked our courteous associates, we are sorry for the issue you encountered. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Jeff, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Rooms are clean and staff were considerate and helpful
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Not what I was expecting The hotel was dirty and more rundown than the last time I stayed there. Staff charged me for an “upgrade” because the room I reserved was unavailable. Good thing I pay close attention to my receipts and check out with a actual person instead of assuming everything is taken care of.
Business response:
Thank you for reviewing your stay. We're sorry for the cleanliness issues you encountered while you were here and for the poor condition of our hotel. We have discussed your feedback with the concerned teams to fix the problems you mentioned. If you are in doubt regarding the charges please feel free to reach out to our front desk as they will be happy to assist you. We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.