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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a good fit, but roll-away charges were off The hotel was fine for our purpose, just understand that this is NOT a full service hotel, and was designed to be. The minimal staff was friendly and helpful, but check-in was not a speedy process. We upgraded out accomodations to better fit our objective of housing a group of 4 adults, and the room arrangement (King Suite) was great for that, but I felt taken advantage of when I had to pay an extra $35 for 2 night rental on a roll-away bed...after spending what I'm sure was ... read more
Business response:
Mark, thanks for being our guest at Extended Stay America. We are glad to read you liked your well-appointed room and the service provided by our staff. However, we regret you were disappointed with the cost of your stay. We regularly review the rates of our suites to make sure they are appropriate relative to other extended stay hotels in our area. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Nice for a longer stay The room was nice, clean, with space to move around and with 2 queen beds (not doubles!). The kitchen area was a bonus for cooking our own meals although it took the service desk 5 hours to get us the kitchen appliances and utensils. Overall would I stay again? YES
Business response:
John, thank you for your kind words about Extended Stay America. We are delighted to know that you had an excellent stay with us. We are especially glad your room provided the comforts you expected and that you enjoyed all of the in-room amenities we provide. We look forward to welcoming you back soon. Sincerely, Hotel Management
Call ahead to be sure they have your reservation Good location. Having booked thru hotels.com has never been an issue anywhere else but here. 25 min. later we asked to just be allowed a room so we could head to the Cubs game. It was already paid in Feb. for which I showed proof of the reservation history. Other than that, the bathroom could have been cleaner. Thanks
Not bad! This hotel is amazingly located. From closed stores to amusement parks, beaches. They're all closed. The bad side is the room service. I stayed 7 🌃 and not even one room service. I was told that it happens every 7 days from your checking. Too bad! I have never seen it.
Business response:
Thank you for your review of your recent visit. We are glad you had an overall good stay, and our location was perfect for your needs. However, we are sorry for the service issues you encountered. We will follow up your concerns with the appropriate team so that this is not repeated. We appreciate your business and hope to see you again for a better experience. Sincerely, Hotel Management
This review is completely honest. Lets just say this hotel is a little out of date. When i checked in, the front desk was really nice. When we got to the room, it was decent. Everhthing was clean, and you do get a full fridge and a couple burners. Beds are actually pretty comfy. The bathroom is strange because the shower isnt a tub, its on the same level as the rest of the bathroom. There is a lip, but water still went over it. The kitchen doesnt come with any dishes, or silverware or anything. You can ask for utensils and s... read more
Business response:
Thank you for staying with us and for sharing your feedback. Our top priority is for you to leave completely satisfied, and we are very sorry we did not meet that goal for you. We take your comments seriously and will use your feedback to make sure we do not make the same mistakes. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
bad TV service on local channels The first 2 days I stayed there, they were out of coffee in the lobby (or at least the wait was more than 10 minutes). Not sure how well the room was cleaned, as the chrome fixtures in the bathroom and kitchen were smudged rather than shiny, and the handle to open the refrigerator was not clean. Worst issue was TV service - constant intermittent signal interruptions on all the local stations, with a message on screen saying there was no need to call, the problem was being worked on (yet it we... read more
Business response:
Christine, thank you for sharing the details of your stay. We are extremely sorry our accommodations fell short in meeting your expectations and apologize for the difficulties you faced. We have informed the respective departments to have a close inspection and take appropriate measures. Please consider giving us another chance so we can make a favorable impression on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,302 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.