Extended Stay America - Milwaukee - Brookfield

Business response:

Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage our team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Dorneice thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Nathan, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

Business response:

We aresorry you encountered housekeeping service issues during your stay. It is very unusual for our front desk and housekeeping team to be unresponsive to the needs of a guest when made aware of an issue.We sincerely apologize this was not the case during your recent visit. We have shared your feedback with the appropriate teams and will use this as a training opportunity to improve our service delivery. Thank you for your review, and we hope you will reconsider us when you return to this area. Sincerely, Hotel Management 

Business response:

Thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management 

Business response:

We sincerely apologize for the odor you experienced while being here. We work hard to provide a clean, fresh environment, and we're extremely sorry the smell compromised your otherwise pleasant visit. We will address this and are glad that you were pleased with our cordial associates. We hope you will consider choosing us again so we can make it up to you. Sincerely, Hotel Management 

Business response:

Adam, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management