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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Fire alarm- door stuck Asked for rooms next to each other- 1 was way down around a corner, had problems with our door lock - ( had fire alarm go off in hotel and couldn’t get door open, housekeeping knew about the door) Didn’t have any dishes or utensils - come to find out our room didn’t have a card saying you could get them at front desk- to late already had bought some! Clean and up to date rooms though
Business response:
Thank you for choosing our hotel and taking the time to rate your stay. We are sorry we did not live up to your expectations, or ours, and we hope you will give us another chance to provide you with the excellent service you should always expect from us. Please accept our apologies for the problems that inconvenienced you and impacted your rating. Sincerely, Hotel Management
Non smoking room and bedding smelled of smoke.
Business response:
Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
The hotel is ok if that's the area you prefer to be in. Breakfast is packaged muffin or chewey bar...gone very early in am..hotel staff is nice .
Business response:
Laurie, thank you for your review regarding your stay at Extended Stay America. It was a pleasure to read we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Hotel Management
Very nice staff and the rooms were fine - a bit dated and in need of upkeep, but clean.
Business response:
George, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Absolutely terrible WiFi. Point eight mbps. Enhanced is almost 5mbps but costs an additional $5.. Toilet leaked contaminated water from the base. I don’t think I will use this hotel again.
Business response:
Ruben, thank you for staying with us. We are sorry that you were not satisfied with our internet service and that you found it to be expensive. Your feedback with regards to the wifi and the leakage have been discussed with our maintenance team to check and fix it immediately. Thanks again, and we look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management
Good location Close to shopping and restaurants. But hallways were disgusting, the first room they gave me had a few bugs in the bed. But they did give me a new room.
Business response:
Moe, thank you for the candid review. We’re glad to know our location close to several shopping choices and restaurants was convenient for your needs. However, we’re sorry for the inconvenience you encountered in your first room due to the cleanliness issue. We have addressed this matter with our housekeeping team so that such situations can be avoided in the future. We hope this unfortunate event will not prevent you from staying with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,277 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.