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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs thorough cleaning Staff and custome services was excellent. However, there was no free breakfast as mentioned on the reservation as well as the room’s bathroom was not presented in a well fashion. The bathroom contained long strands of hair from a previous customer as well as well as hair in the bed area. The queen size bed felt as a full size bed and was very uncomfortable.
Business response:
Thank you for your evaluation. We are glad to read you had an overall pleasant visit. Please accept our sincere apology for the shortcomings in your room. Guest comfort and satisfaction are a top priority for us and we are disappointed to know we fell short. We have escalated these issues to the appropriate departments. We hope you were not overly inconvenienced and that you will visit us again. Sincerely, Hotel Management
clean hotel, great staff and comfy accommodations!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Emma, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Hotel was great location for me. Staff was awesome. The bed was hard. Like sleeping on a board. The rest of the room was great.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
A cozy space for two -- with comfortable bed and room appointments -- conveniently located near the interstate, retail and services.
Business response:
Thank you for including Extended Stay America in your travel plans. We are glad you loved our convenient location and that you slept well on our comfy bed. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Fantastic lovation All was great
Business response:
Robert, we appreciate you for sharing your experience at Extended Stay America. It is a delight to learn that you liked our ideal location as it was perfect for your needs and you were satisfied with our hospitality. Your review is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Just missing a hot breakfast The only thing missing was breakfast. Paying the amount we did I don't feel I should of spent additional money on a hot breakfast
Business response:
Thanks for being a guest at Extended Stay America. We are pleased to know you had an enjoyable stay and that our service along with the facilities was to your satisfaction. However, we are sorry for any inconvenience you had while being here. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
Excellent Very nice! Staff accommodated me with every thing I needed...prices were affordable..
Business response:
Thank you for the five-star review of Extended Stay America. We're happy to read you had an excellent stay and your compliments will certainly be shared with our entire staff. On behalf of everyone, we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
I stay there for 10 days and I had no service whatsoever nobody came in and made my bed or change the sheets and they were supposed to at least once and didn't do it at all.
Business response:
Thank you for being our guest and for sharing your feedback. We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.