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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mattress could of been softer and when you coming from the main street the trees and bushes hiding the sigh and the main entrance lobby should of been on the side you enter
Business response:
We are delighted you had an overall great stay at Extended Stay America. We value your suggestions and look forward to hosting you again soon. Sincerely, Hotel Management
The floors in the room weren't swept and vacuumed very well.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to see the rating, but we regret the cleanliness issue you encountered. We have shared your feedback with the housekeeping team to be more diligent going forward. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Nice place Decent place at great place
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Stay away! Dead bugs and foul odor! As soon as I walked in the room I was met with a foul odor that gave me a headache. Tried to open a window and tough it out, only lasted about a hour. Seeing dead bugs on the floor didn’t help matters either. Hotel staff wouldn’t refund me even though I was in the room for about a hour.
Business response:
Daniel, please accept sincerest apologies for the cleanliness issue and smell you encountered while here. We have procedures in place to inspect every room after it has been serviced. Unfortunately, we may have missed something during this process, and for that we sincerely apologize. We are working with our housekeeping team to see where we failed and to make sure this isn't repeated. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Good customer service, nice location to highway and markets
Business response:
Raj, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our location nearby shops and highway were perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Was not aware that the hotel was pet friendly there was a lot of barking of dogs also the bed was uncomfortable and they only offer you three pillows. Carpet smells like dog
Business response:
Thank you for taking time out of your day to leave us your feedback of our hotel. We apologize for the dog barking and the disturbance this caused. We are pleased you alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We are also sorry for the disappointment you had with the comfort of your bed. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. We regret the bad odor coming from the carpet ... read more
if you can't say anything good, don't say 'Nuthun'
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,902 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.