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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
poor hotel the bed was not comfortable and the bathroom was not clean.
No disappointments Very friendly staff. For the money it was a tremendous value! Lots of stores within range and right off, but not too close to the highway.
Friendly staff When we arrived the front desk staff went over and above to make us feel welcome.
Business response:
Marilyn - Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I am happy to hear that we went above and beyond to make you feel welcome. It was a great pleasure for me to read the comment you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Minneapolis - Airport - Eagan - South takes pride in creating a memorable, exceptional âhome away from homeâ for our guests. Hearing that ... read more
ESA - Eagan Stayed here for five nights while on business. The room was fine with a kitchenette attached. Only issues included the fact that I didn't have a room key for the first few days due the key maker being out of order (resolved later in week) and a lack of hot water in the shower in the mornings (typically luke warm). For an extended stay on a budget, this hotel was serviceable and convenient to the highway and the greater Minneapolis region.
Business response:
Thank you for your recent review of your stay. I am pleased to read that you were satisfied with your stay overall; however, I sincerely apologize that our key machine went out. I agree that it is an inconvenience to have someone open the door for you every time you want to enter your room. We have since resolved this issue, and will be performing preventative maintenance to ensure that it does not happen again. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again i... read more
Hotel was not what I expected. No lobby to speak of. I had a different impression of what was considered breakfast. Blanket was so thin it had a whole in it and towels were like shop rags. Not a single glass in the room.
Thermostat did not work properly. Room temperature would have temperature swings from 95 degrees to 60 degrees. No hot water in shower. No shampoo in bathroom. Bed was fair but had a hole in the blanket. Pillows had seen their day. Not a favorable experience.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the thermostat not working properly. In response to your feedback, I am having our maintenance engineer inspect your thermostat and make the necessary repairs. As well, I am sorry that the hot water was not working. I will have my maintenance engineer investigate and resolve this issue. Lastly, I regret to read that your bedding and pillows did not meet your standards. I will have my housekeeping staff perform inspectio... read more
Comfy, pretty Clear . Comfy,. Quiet, .Great coffee. Well decorated.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad to hear that you enjoyed your clean, comfortable and quiet room during your visit with us. As well, I'm happy to hear that you were pleased with our coffee. Thank you for choosing Extended Stay America. We hope to see you again soon.
I would stay again for sure. The room was very clean and bed comfortable. The was no coffee pot or shampoo in the room which when I was looking for find the room for 1 night, I thought it would have both of them in there. I did get shampoo from the front desk so it was not really a problem.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.