This profile has been claimed by the business owner or representative.
Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall a good place to stay, quite far from the city though. A relative good advantage can be if you will be interested in cooking yourself. Around 30-35 dollars travel from the airport and 55-65 dollars to downtown. There is however a good public transport which you can explore on internet.
Good value for the money. It's clean, affordable, safe, and close to the airport. I would stay here again.
Business response:
Thank you for sharing your experience. It is great to see that you were able to enjoy your accommodations and our convenient location for an affordable price. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Convenient location Pretty satisfactory.
Business response:
Thank you for sharing your experience. It is great to see that our convenient location made your stay great. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Not even CLOSE to 2.5 Stars (Dont do it) This was not a good experience. After checking in, the halls smelled like cigarette smoke and after unpacking I began to notice the room was not in good shape. Key card from the prior guest was still laying in the open, sink was wiped down at best, single bath towel, no wash clothes. Laying in the bed I could feel the vibrations when nearby doors closed. The next morning to my surprise, there was a used bar of soap still in the tub. ***I sincerely doubt the sheets were even changed fr... read more
Business response:
Your review for our hotel was recently brought to my attention. I am sorry to hear that your room was not cleaned to our standards when you checked in. In response to your feedback, I have gone over your review with the our staff so we can correct these issues for future guests. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Old hotel with inexperienced staff The hotel needs refreshing. It has a strong smoke smell. The staff onduty when we got there after 3pm consisted of aone person on tjere first day of work, one on there second day and one who was stretched between four different hotels. Our first roomwas not clean, the next room had a broken window and everywhere there was a background smell of smoke
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The conditions you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I have brought your review to the attention of our team and we are taking steps to correct the problems you encountered. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. ... read more
No frills This is a no frills hotel but it was great to have a kitchen. We did go buy our own towels since the hotel's were thread bare. Staff was very nice & did give us a coffee pot & toaster & dishes- you just have to ask.
Business response:
Thank you for taking the time to write a review. It is great to see you were well accommodation and enjoyed the fully equipped kitchen in your room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
bad cabinets broken..toilet dirty.... bad cabinets broken..toilet dirty....staff was bad too...shady people going in and out all the time
Hotel was overbooked when I arrived. Woman running the front desk was not very friendly when determining whether or not they still had a room for me to stay in. Once a room was found she kept making comments about how she hoped they had cleaned that room. The room was fine overall, but having unprofessional staff is unpleasant.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the person who checked you in to the hotel was less than professional. In response to your feedback, I have spoken to our entire team and reviewed your situation with them and coached them on providing proper customer service. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.