This profile has been claimed by the business owner or representative.
Extended Stay America - Minneapolis - Airport - Mendota Heights
- Hotels
- Mendota Heights, MN
About this business
Welcome to Extended Stay America - Minneapolis - Airport - Mendota Heights! We are the perfect location for business travelers, students, tourists and those relocating to the Minneapolis, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-494 and is only 4 miles from the Minneapolis-Saint Paul International Airport. From our location, you can easily visit local attractions such as the Mall of America, the Minneapolis Institute of Art, Min... read more
Location details
1380 Northland Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great and treated me well. There were a couple of unruly people in the building no fault to the company. Also building was well maintained.
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
It's okay but dirty The rooms seemed clean but the stairways and elevator and common areas were very dirty..garbage and dog crap was on the back stairs..it was a nightly thing to see the police there surrounding the building looking for someone..a little scary
Business response:
We are so sorry to hear that your experience was not the exceptional one that we intended for you because of the lack of cleanliness, Mary. Our standard is to do a thorough and detailed cleaning of the rooms after each guest leaves and make sure your room is clean and fresh upon your arrival. We are so disappointed to learn that this was not your experience but can assure that we will address this at the property level to make sure that we are improving the level of service we are providing to each of our guests.
Great hotel however the other guests was banging on the walls at 6am which is an inconvenience when you have a 1 yo who needs their sleep
Business response:
We do apologize for the issues with the many noise interruptions you experienced and that they took away from the overall pleasant experience that we intended for you, Salina. We do hope that our hardworking staff was able to address those concerns. We are so sorry that this left you with such a negative impression of our hotel and hope that all your future traveling experiences are wonderful ones.
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
The property’s staff is very professional and helpful. I was a bit taken aback by the amount of “hanging out” the “guests” did there. I didn’t always feel comfortable walking the halls, which by the way, reeked or marijuana.
Business response:
We know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt because of the other guests. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned at the property level, so we create better guest experiences in the future.
Business response:
We are so happy to see that we left such a great impression on you, Tania! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Business response:
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
We only had 2 towels and 2 wash towels, no hand towels.
Business response:
Thank you for your feedback. I am sorry to hear that you had difficulty getting enough towels for your room and I apologize for the inconvenience. This is not the impression we strive to make on guests and I’m sorry we disappointed you. We really appreciate hearing how we are coming across and we will use your feedback to help make improvements.
Business response:
Thank you for the good rating and for staying here with us.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Mendota Heights
How is Extended Stay America - Minneapolis - Airport - Mendota Heights rated?
Extended Stay America - Minneapolis - Airport - Mendota Heights has a 4.4 star rating with 500 reviews.
When is Extended Stay America - Minneapolis - Airport - Mendota Heights open?
Extended Stay America - Minneapolis - Airport - Mendota Heights is open now. It will close tomorrow at 12:00 a.m.