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Extended Stay America - Minneapolis - Airport - Mendota Heights
- Hotels
- Mendota Heights, MN
About this business
Welcome to Extended Stay America - Minneapolis - Airport - Mendota Heights! We are the perfect location for business travelers, students, tourists and those relocating to the Minneapolis, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-494 and is only 4 miles from the Minneapolis-Saint Paul International Airport. From our location, you can easily visit local attractions such as the Mall of America, the Minneapolis Institute of Art, Min... read more
Location details
1380 Northland Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don't like how they don't have any tubs in the rooms.I'm on the fourth floor and all of a sudden the security cameras gone.the room that I'm in the floor is dirty cuz I can walk on it for a moment and my feet are dirty.
Business response:
Thank you for your review. We apologize for the issues that you had with the overall cleanliness, and that our bathroom layout did not satisfy your expectations. We are always looking for ways to improve and will make sure that we address these concerns with our housekeeping team in order to avoid these issues in the future.
This is not a hotel!! We had to wait to check in because there was only one employee on site. He was trying to help other people. We had to call on a wall phone in the entry then be transferrred and put on hold. It took a few trys but we got through. We were at the property just about 905 pm and got to our room at 945. Then our room was a bit dirty with fecal blowout all over the toilet. Travelocity infor put us in a queen with a tub/ no kitchenette and we had a double with a shower and a kitchenette. It took some national c... read more
Business response:
Oh no! We are so shocked to hear of your concerning claims! We are known for our super clean and spacious suites, so we sincerely apologize that this is not what you received. We take great pride in delivering our best and will make sure that we address this with our property for immediate action and resolve. We are so sorry for any inconvenience that was caused but do hope that all your future travels are wonderful ones.
Business response:
What a fantastic rating, Remberto! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Everything is good , thanks!!!!
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here and would love to welcome you back!
Cleanliness was good. But zero amenities.
Business response:
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear that you were not aware of our amenities - and for the unpleasantness this caused. Thank you for choosing us and we would look forward to welcoming you back again soon.
When i booked the room, i requested a first floor room because we were travelung with our dog. We were put on the third floor, and they told us it was because there are no king size beds on the 1st floor. I feel someone couldve emailed me or called me to let us know and couldve switched to another room type. Another thing that was very disappointing was there was NO coffee available on site, not even in the room.
Business response:
Thank you for your rating and feedback. Please accept our apologies for the issues that you experienced with the room you received and learning that we do not provide coffee. Our goal is to create a peaceful and exceptional experience and we can't apologize enough that this did not happen for you. Thank you for sharing your experience with us so that we can improve.
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay, Alton! Thank you so much for choosing WoodSpring Suites!
Unsafely. Unsafely, poor housekeeping hallways. The Elevator is all ways broken. And where on the fourth floor.
Business response:
Thank you for your feedback, Jennifer. We are terribly sorry to see that you experienced issues with the elevator, cleanliness and any feelings of uneasiness. Our staff works hard to create an environment that feels like home, and that's both peaceful and comfortable. We are so sorry if this did not come through during your stay and will make sure that we reach out to our team at the property to address these issues and eliminate them from happening in the future. Thank you for allowing us to host you and we wish you all the... read more
Nice place overall So far great! Staff is helpful and friendly and rooms are great. Wifi is not so good. Wish it were better quality and included not extra to get better connection.
Business response:
We are so happy to see that you enjoyed our super friendly and helpful staff. We do, however, apologize for the inconvenience and we are so sorry that this subtracted from your wonderful stay with us.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Mendota Heights
How is Extended Stay America - Minneapolis - Airport - Mendota Heights rated?
Extended Stay America - Minneapolis - Airport - Mendota Heights has a 4.4 star rating with 500 reviews.
When is Extended Stay America - Minneapolis - Airport - Mendota Heights open?
Extended Stay America - Minneapolis - Airport - Mendota Heights is open now. It will close tomorrow at 12:00 a.m.