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Extended Stay America - Minneapolis - Airport - Mendota Heights
- Hotels
- Mendota Heights, MN
About this business
Location details
1380 Northland Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property’s staff is very professional and helpful. I was a bit taken aback by the amount of “hanging out” the “guests” did there. I didn’t always feel comfortable walking the halls, which by the way, reeked or marijuana.
Business response:
We know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt because of the other guests. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned at the property level, so we create better guest experiences in the future.
Business response:
We are so happy to see that we left such a great impression on you, Tania! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Business response:
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
We only had 2 towels and 2 wash towels, no hand towels.
Business response:
Thank you for your feedback. I am sorry to hear that you had difficulty getting enough towels for your room and I apologize for the inconvenience. This is not the impression we strive to make on guests and I’m sorry we disappointed you. We really appreciate hearing how we are coming across and we will use your feedback to help make improvements.
Business response:
Thank you for the good rating and for staying here with us.
Super clean, beautiful room. Professionalism top notch.
Business response:
Thank you for the great review, MSV. We're so glad you enjoyed our clean rooms and friendly staff. We hope you come back again for another wonderful stay with us.
Convenient place to stay Good place to stay for one or two weeks. Reasonable price. We just regret that, in a room for two people with a kitchen corner, there was not a table an two chairs !
Business response:
Thank you for the terrific review and recommendation. We are so pleased to hear you appreciated our super clean rooms, great rates and convenient location. Thank you for letting us know.
Fakata servicio al cliente Todo muy bueno pero en la recepcion nunca había nadie
Business response:
Lamentamos su dificultad para llegar a la recepción durante su estadía. Pedimos disculpas por las molestias y esperamos que haya podido disfrutar de una estancia agradable de lo contrario. Ciertamente utilizaremos sus comentarios para ayudarnos a mejorar. Gracias.
Pretty nice place, the front desk was a little unprofessional. More towels and pillows would be nice!!
Business response:
Thank you for these great insights. I hope these issues did not subtract too much from your wonderful stay with us and we appreciate hearing from you.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Mendota Heights
How is Extended Stay America - Minneapolis - Airport - Mendota Heights rated?
Extended Stay America - Minneapolis - Airport - Mendota Heights has a 3.5 star rating with 858 reviews.
When is Extended Stay America - Minneapolis - Airport - Mendota Heights open?
Extended Stay America - Minneapolis - Airport - Mendota Heights is open now. It will close tomorrow at 12:00 a.m.