Extended Stay America - Minneapolis - Airport - Mendota Heights

Kouangiab 

on Expedia

4 years ago

I wasn’t to please knowing that my bed sheet was dirty and when I told the guy in the front desk about it and ask to get a clean sheet he going to charge me and make it seem like it was my fault and my job to clean the sheet. If I make the bed sheet dirty yes I will clean but when I check in and notice the sheet was dirty and let the front desk know he kind of have a attitude. I dislike that a lot.. another than that everything was good. Love my small kitchen.. 

Anonymous 

on Expedia

4 years ago

Manager Is So Nice And Understanding 

Anonymous 

on Expedia

4 years ago

Adequate for a stay before an early morning flight. Not the cleanest, but not bad. Staff at front desk was helpful and pleasant. Poor cell service in area and WiFi is slow and only good for one device. The set up of long term residents and hotel guests is odd. 

Anessa 

on Expedia

4 years ago

Get there before 10pm!! Be there before 10:00pm or the desk is closed. We Got there at midnight and it took over half an hour and 4 phone calls to find someone to check us in. It’s more like an apartment building with security… but not much security. Bed was comfy and bathroom and kitchen were clean. No shampoo or lotion. Just hand soap. 

Anonymous 

on Expedia

4 years ago

They were very friendly and accommodating. 

Anonymous 

on Expedia

4 years ago

Its a long stay hotel for workers. Efficiency apt basically 

Kimberly 

on Expedia

4 years ago

Aweful service Check in was rough. Lobby closed. Told us didnt have a room with our reservation. Finally found us a room. Dogs barking in hallway half the night. Trying to check out, lobby closed. Ridiculous!!!! Called the number through lobby phone and no answer. Been waiting 45 minutes for lobby to open so we can leave. Will not stay at this location again.