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Extended Stay America - Minneapolis - Airport - Mendota Heights
- Hotels
- Mendota Heights, MN
About this business
Location details
1380 Northland Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanliness was good. But zero amenities.
Business response:
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear that you were not aware of our amenities - and for the unpleasantness this caused. Thank you for choosing us and we would look forward to welcoming you back again soon.
When i booked the room, i requested a first floor room because we were travelung with our dog. We were put on the third floor, and they told us it was because there are no king size beds on the 1st floor. I feel someone couldve emailed me or called me to let us know and couldve switched to another room type. Another thing that was very disappointing was there was NO coffee available on site, not even in the room.
Business response:
Thank you for your rating and feedback. Please accept our apologies for the issues that you experienced with the room you received and learning that we do not provide coffee. Our goal is to create a peaceful and exceptional experience and we can't apologize enough that this did not happen for you. Thank you for sharing your experience with us so that we can improve.
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay, Alton! Thank you so much for choosing WoodSpring Suites!
Nice place overall So far great! Staff is helpful and friendly and rooms are great. Wifi is not so good. Wish it were better quality and included not extra to get better connection.
Business response:
We are so happy to see that you enjoyed our super friendly and helpful staff. We do, however, apologize for the inconvenience and we are so sorry that this subtracted from your wonderful stay with us.
Our room is soooo comfy!! The property is very clean & cozy!
Business response:
Thank you so much for the terrific rating, Linda! We are thrilled to see that you enjoyed such a great stay! Please come back and visit us soon!
Business response:
We are so happy to see that we left such a great impression on you, Tyler! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Business response:
Wow! What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
Hotel is close to the airport Hotel was nice location was close to the airport however, residents of the hotel some live there!!! They were alot kids around the property
Business response:
Thank you for reviewing your stay with us, Faisal. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Unsafely. Unsafely, poor housekeeping hallways. The Elevator is all ways broken. And where on the fourth floor.
Business response:
Thank you for your feedback, Jennifer. We are terribly sorry to see that you experienced issues with the elevator, cleanliness and any feelings of uneasiness. Our staff works hard to create an environment that feels like home, and that's both peaceful and comfortable. We are so sorry if this did not come through during your stay and will make sure that we reach out to our team at the property to address these issues and eliminate them from happening in the future. Thank you for allowing us to host you and we wish you all the... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Mendota Heights
How is Extended Stay America - Minneapolis - Airport - Mendota Heights rated?
Extended Stay America - Minneapolis - Airport - Mendota Heights has a 3.5 star rating with 858 reviews.
When is Extended Stay America - Minneapolis - Airport - Mendota Heights open?
Extended Stay America - Minneapolis - Airport - Mendota Heights is open now. It will close tomorrow at 12:00 a.m.