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Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not clean and things didn’t work Not real impressed with the room. I wasn’t expecting luxury at this price point, but clean and working should be the basics at any price point. The carpet had multiple large stains, two of the four lamps didn’t work, and the TV remote was missing a battery so we couldn’t watch TV.
Business response:
Dear Kelli, We are committed to exceeding our guests' expectations, and we regret that your recent experience did not align with this standard. We sincerely apologize for the concerns you encountered in your room. Your feedback is invaluable to us, and we will address these issues with our team to ensure improvements are implemented. We hope to have the opportunity to provide you with a more enjoyable stay in the future, one that reflects the high standards we strive to uphold. Sincerely,Hotel Management
👍
You get what you pay for. The faucets were leaky, but otherwise the room was fine. There were guests arguing in the halls occasionally.
Business response:
Dear Peter, We are sincerely for sharing your thoughts about your recent stay. It is excellent to know that you enjoyed many aspects of your visit. However, we regret that your stay was not flawless and apologize for the inconvenience caused. We hope to welcome you back soon to provide a flawless stay that meets and exceeds your expectations.Sincerely,Hotel Management
It did what it needed to do. I liked the full size fridge and lighting.
The staff was helpful, but when I went to check out there was a sign saying someone would be back. I had to get to work so couldn’t wait. The kitchen sink had a significant leak. Employees were very nice, just not well handled.
Business response:
Dear Janina, Thank you for sharing your thoughts with us. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.