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Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the kitchen options but overall had a very dirty feeling. I ran out of TP, without additional stock available in the unit. Front desk staff not super welcoming or helpful at all. Air unit smelled moldy.
Business response:
Dear Sarah, Thank you for sharing your experience. We’re glad you appreciated the kitchen options. However, it’s disappointing that your overall experience did not meet your expectations. Your feedback is essential and will be shared with the appropriate teams so we can make the necessary improvements. We hope you’ll consider giving us another chance to provide a far better stay. Sincerely, Hotel Management
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Great place
Broken window. Window was broken and sitting on the floor. The window would not close completely. This caused the noise from the nearby freeway to be louder than usual.
Business response:
Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for the condition of the window in your room, as well as for the inconvenience caused by the noise. This experience does not reflect our commitment to quality service. We appreciate your feedback, as it is essential for us to address such issues promptly and enhance the comfort of our future guests.Sincerely,Hotel Management
Wasn’t feeling it
Business response:
Dear Guest, Thank you for sharing your thoughts. We are sorry that your experience did not meet expectations, and we appreciate your feedback as we continually work to improve.Sincerely,Hotel Management
Property was conveniently located for our needs, and the staff were very friendly and helpful. ( Especially Kevin on the afternoon shift) The room was spacious and the king sized bed was very comfortable. However, there were multiple things in the room in need of repair. The kitchen faucet constantly dripped, the sink was stained and kind of gross, and the countertop was bubbling up...needing to be replaced. The picture online shows a coffee pot in the room....but there wasn't one. ( Thank you Kevin for finding that for us) ... read more
Business response:
Dear Guest, Thank you for taking the time to share your review. We’re sorry your experience didn’t fully meet expectations. While we’re glad to hear the staff was helpful and the bed comfortable, we understand that maintenance issues and missing amenities can impact your overall stay. Your feedback is important and will be shared with our team to help improve room conditions and ensure a better experience for future guests. We do hope you will give us another chance the next time your travels bring you this way.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,299 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.