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Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is good for a week or more because it has kitchenettes. Location is very convenient to downtown Maple Grove.
Business response:
Dear Doug, We are delighted that you selected Extended Stay America for your recent stay in the city. It is with great pleasure that we acknowledge your satisfaction with our fully equipped kitchens and the positive impact of our location on your visit. Your business is of utmost importance to us, and we aspire to remain your preferred choice whenever you are in the vicinity. We eagerly anticipate your next visit.Sincerely,Hotel Management
It was decent at best, the shower head and hose it was attached to were broken, I actually bought my own shower head. And the recliner didn't recline at all. Oddly enough, I know the person that had the room before me, and I know they complained about the shower and the recliner, yet nothing was done about it. Probably won't stay there again.
Business response:
Dear Stephen, Honest reviews such as yours help us as we continuously focus on improving our services for our guests, and we sincerely apologize for the maintenance and cleanliness issues in your suite. We must follow the processes to ensure each guest suite is well maintained. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us. Therefore, we hope you will accept our apologies that this was not your experience. We appreciate your valuable feedback, which helps us identify areas we can im... read more
Police presence. A bit sketchy.
Business response:
Dear Michelle, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Sincerely,Hotel Management
Location was convenient for me.
Business response:
Dear Kevin, Thank you for choosing Extended Stay America. We are delighted that our location was convenient for you. We strive to offer a comfortable and convenient experience, and your satisfaction is important to us. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Quiet
There were virtually no amenities in the room. One needed to ask the front desk for everything. No cups in the room. Coffee maker but no coffee. It was clean.
Business response:
Dear Jacquelynn,Thank you for commenting on your recent experience at our property. We're glad that you noticed our dedication to spotless accommodations. However, we are sorry for any disappointment caused by our kitchenware policy. Please note that to maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Manage... read more
not worth the price
Business response:
Dear Malende, Thank you for your review. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,280 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.