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Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet
There were virtually no amenities in the room. One needed to ask the front desk for everything. No cups in the room. Coffee maker but no coffee. It was clean.
Business response:
Dear Jacquelynn,Thank you for commenting on your recent experience at our property. We're glad that you noticed our dedication to spotless accommodations. However, we are sorry for any disappointment caused by our kitchenware policy. Please note that to maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Manage... read more
not worth the price
Business response:
Dear Malende, Thank you for your review. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Sincerely,Hotel Management
Trash around the property, could be cleaner!
I mean the place needs a renovation. The bath tub was running water all night and wouldn’t shut off. The tv is outdated. basically, the place is old and needs to be demolished.
Business response:
Dear Hawa, Thank you for choosing us. Although you had a satisfactory time here, we regret the problems you suffered during this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We address the problems so they are atten... read more
Average - at best Great check in - very helpful/friendly staff. Just the opposite when I checked out - different person who would barely talk, wouldn't smile, wasn't friendly. Room smell was overwhelming with dissinfectant. Got use to that - still some dirt on the floor - don't go barefoot there!. Breakfast is a joke - go somewhere else. Room was loud with highway noise. Overall stay was tolerable, but I won't go back.
Business response:
Dear Guest, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. We always strive to exceed our guests' expectations, so we apologize for any inconvenience or disappointment you experienced during your time with us. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope you'll consider staying... read more
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.