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Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Luck of the draw We dealt with three people at the front desk over a period of three days and two nights. Each time they were courteous and professional. The first night was horrible. We had two rooms. The hallway and one room smelled so badly that it made us nauseous. In the other room the bed broke and the TV did not work. The next day we were moved to two new rooms that were much cleaner and nicer. In the end, they did not charge us at all for our stay. If you get the right room, it can be very nice, otherwise, you may be... read more
Business response:
Francisco, thank you for choosing us. We are happy to know you had an overall pleasant stay and liked the service provided by our courteous associates. However, we are sorry for the problems you encountered and regret the inconvenience they caused. On a positive note, we are pleased that our staff immediately resolved the issues to your satisfaction and are confident you will have a better experience the next time you stay with us. Sincerely, Hotel Management
Dont go to work hung over Re checked into my room lady at front desk rude and looked hung over bad. Told me to get a other hotel when i was walking to my room if i had a problem with her. She should not be working here
Business response:
Jody, thank you for reviewing us. we apologize for the behavior of our associate and regret the inconvenience you encountered. Although our associates receive thorough training, we will re-emphasize on delivering a pleasant experience to all our future guests.We hope this didn’t overshadow your otherwise pleasant stay, and we hope you will choose us again in the future. Sincerely, Hotel Management
Business response:
Terry, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Jakayla, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Peter, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Business response:
Prudence, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
It's a lovely hotel. Small living room, bedroom and kitchennet. Relaxing environment. Surround shops and dining.
Business response:
Thank you for staying at our hotel. We are glad to read you liked your suite and that you were benefited with our convenient location close to your needs. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Business response:
Tenecia, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Gina, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,280 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.