This profile has been claimed by the business owner or representative.
Extended Stay America - Minneapolis - Maple Grove
- Hotels
- Maple Grove, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12970 63rd Ave. N., Maple Grove, MN, 55369, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hotel stay fine
Business response:
Christie, thank you for your four-star feedback. We are delighted we met your expectations and look forward to welcoming you back for another outstanding experience at Extended Stay America. Sincerely, General Manager
great great
Business response:
Christie, we appreciate your excellent review of your stay at Extended Stay America. We are delighted and look forward to your return visit. Sincerely, General Manager
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance, so we can deliver you a much better experience. Sincerely, General Manager
Business response:
Thank you for your rating. Although you were overall pleased with your stay, we are sorry we missed meeting all of your expectations while you were here. We hope to have another chance so we can serve you better. Sincerely, General Manager
Disapointing "free breakfast" I had no issues with the motel and the room, but it was advertised with "free Breakfast" on Hotels.com and that is one of the only reasons I booked with Extended Stay. I usually do book at motels with "free breakfast" as I don't like to get up and head out for breakfast. The Extended Stay only has coffee and granola bars???? I found out later that this is all that is offered (grab and go breakfast). This should not be listed as a free breakfast motel on Hotels.com. A cold breakfast is one thing,... read more
Business response:
Dianna, thank you for your feedback. We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Please consider staying with us again. Sincerely, General Manager
no remote Couldn't find the TV remote ,found under the bed
Business response:
Thank you for being our guest. We are glad you had a pleasant stay overall. However, we apologize for the issue you experienced and for the inconvenience caused. Your review has been shared with the housekeeping team to ensure it does not happen again. We value your business and hope to have another opportunity to serve you better. Sincerely, General Manager
Good stay I was happy with the hotel. The room we stayed in was comfortable and clean. We had a quiet night's rest.
Business response:
Jeffrey, it was a pleasure having you as our guest at Extended Stay America - Minneapolis - Maple Grove. It's great to know you were impressed with every aspect of our hotel, especially with your well-appointed room. We hope we will be the hotel of your choice whenever your travels bring you back here. Sincerely, General Manager
Family Reunion We were super early arriving but they got is right in our room and close to the other family for our reunion. Room was very comfortable and clean.
Business response:
Christine, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Minneapolis - Maple Grove. We are thrilled to read that you loved our front-desk service and your well-appointed room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
For a night it's OK It worked. Clean sheets, hot water for tea.
Business response:
Thank you for your review. We are pleased to know your overall stay was good and that you liked your clean room. We hope to have another opportunity in the future to earn your high rating. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Minneapolis - Maple Grove
How is Extended Stay America - Minneapolis - Maple Grove rated?
Extended Stay America - Minneapolis - Maple Grove has a 4.2 star rating with 1,280 reviews.
When is Extended Stay America - Minneapolis - Maple Grove open?
Extended Stay America - Minneapolis - Maple Grove is open now. It will close tomorrow at 12:00 a.m.