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Extended Stay America - Minot
- Other
- Minot, ND
About this business
Location details
1009 20th Avenue Southeast, Minot, ND, 58701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible, Expedia does not do a good job explaining the “Extra Fees”. You use your points to get a reduced fee night and then yo get to the hotel for them to charge you $30 dollars on fees. This is totally unacceptable! If Expedia says you will be paying $40 per night you shouldn’t walk out having to pay $75 at the site when you check out!!! Funny how when you don’t book through Expedia, that fee is in the price. Don’t know if I will ever use Expedia again, plain and simple!
Business response:
Marko, thank you for sharing your review. We regret the inconvenience caused to you. For any financial queries, please reach out to the third party from where you made the reservation. We hope to see you soon. Sincerely, Hotel Management
Minot- I never actually was able to stay checked in when got there and they didnt have room i paid for via hotels.com and then gabe me whatbwas said as last room available and when went to room there was someone already in it.
Business response:
Thank you so much for the awesome review! We are pleased that you enjoyed your stay and hope to see you again real soon.
When I registered online with Orbitz, the room I chose said king bed. I got a queen bed and when I inquired , the desk clerk said queen beds were all they had. The room smelled. The carpet was filthy and the furniture worn and shabby. The bed was very uncomfortable and the toilet ran off and on all night long so did not sleep well. When I showered in the morning, there were black puddles in the shower from walking barefoot on the filthy floors. They advertised fee breakfast but there was not a breakfast of any kind. Would no... read more
Never got to stay was not open when I got there my plane was delayed and there’s nobody on premise to let me in late at night had to drive home after being up all day it was the whole reason for getting a hotel so I didn’t have to do that but nobody was there so I drove home
Business response:
Sorry that you obviously had issues here. If you feel inclined to do so please call and let me know what they were. Thank you!
We use to recommend Noble to others, after our last stay we are already telling others to stay away. The front door locks at 9:00 and the front desk staff is gone at nine until 12:00 noon the next day. There were between 20 to 30 men and women in the lobby that were loud until 1:30 am and the free drink we were offered wasn't possible to get when there is no front desk staff. We use to brag about the breakfast we would get to others but you took that away too. No breakfast. We had reservations for two nights but cancelled af... read more
Business response:
I'm sorry you were so disappointed in your last stay. We made some changes the first of this year. Since most of the business we do is now 30 day leases we have discontinued serving breakfast. Also, because of having more of an extended stay clientele we have changed our hours. In a town that has been overbuilt with hotels we all have to find the niche that works for us. I'm sure you found the rooms to be just as nice and clean as usual, it's just our format that has changed. We generally don't have issues with loud guests b... read more
Poor communication and interaction with staff.
Business response:
I would really like to get to the bottom of whatever problem you had but with no other information than the vague review there's not much I can do. Maybe you could reach out to me and give me more information.
Don't Bother Was the worst experience at a hotel for the price. Battled many flies in room upon arrival. Breakfast items gone when we arrived 1 hour ahead of closing for breakfast. Free o'dearves (sp) nowhere to be found. Coffee and toilieries on 2nd day were not provided. Sofa Bed unusable-too old and hard and uncomfortable. Would not recommend to anyone. I have never had to write a review like this on any hotel I have stayed at and I have stayed at very, very, many.
Frequently asked questions about Extended Stay America - Minot
How is Extended Stay America - Minot rated?
Extended Stay America - Minot has a 4 star rating with 1,387 reviews.
When is Extended Stay America - Minot open?
Extended Stay America - Minot is open now. It will close tomorrow at 12:00 a.m.