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Extended Stay America - Minot
- Other
- Minot, ND
About this business
Location details
1009 20th Avenue Southeast, Minot, ND, 58701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice machines and ran out of breakfast by 8am
Business response:
Dear Brian, We value you as our guest and appreciate your taking the time to review our hotel. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. Also, we have noted your breakfast concern and informed our food and beverage team to always keep an eye on refilling breakfast items. Thank you again... read more
This property does nit have king beds as adverised. Only queen. Expedia needs to chage this. First bed had no bed skirt, tables are beat up in rooms, heater did not work.
Business response:
Dear Kristy, Thank you for taking the time to share your valuable feedback. We sincerely apologize for not meeting your expectations during your stay with us. It is never our intention to disappoint our guests, and we will review our third-party websites and our official site to ensure everything is up-to-date. Your comments about the issues in your room have been noted, and we are committed to enhancing the overall guest experience by addressing these concerns. We hope to have another opportunity to welcome you back to our ... read more
The carpeting was thoroughly stained through the whole room. There is a dirty towel on the sink in the bathroom. And stuff on the bottom of the tub. The receptionist and manager were very kind to us.
Business response:
Dear rene, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We value your feedback and greatly appreciate your patience. Also, we appreciate you recognizing front desk associates. Every team member is integral to the service we offer, and we thank you for praising their efforts. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Since... read more
Frequently asked questions about Extended Stay America - Minot
How is Extended Stay America - Minot rated?
Extended Stay America - Minot has a 4 star rating with 1,387 reviews.
When is Extended Stay America - Minot open?
Extended Stay America - Minot is open now. It will close tomorrow at 12:00 a.m.